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Contact form not sending mail

Featured Lock Resolved Bug
microkid Folium Monday, 11 November 2019
I cannot get the contact form, built using Form Builder in SPPB 3.
All settings are correct in Joomla setting, and I can send test mail from Joomla with no problem.

But when I fill in a form and press send, the wheel starts spinning, and keeps on spinning forever. No mail is received.

Can you help me figure this out?

7 Answers

Toufiq

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Sorry for the inconvenience. Please download the package and install your site again.

https://www.joomshaper.com/downloads/extension/sp-page-builder-pro

-Thanks
M

microkid

More than a month ago #Permalink
Tried installing Page Builder like you said, didn't help :/
Toufiq

Toufiq - Staff

More than a month ago #Permalink
Tried installing Page Builder like you said, didn't help :/


Hi there, Please send me the Joomla administrator access via PM. Thanks
O

Orvis360

More than a month ago #Permalink
Same problem for me. It sends the message but on screen it keeps saying "sending".

My current version is 3.6.3 but I can not update because I have payed only for this template, not the club.

How Can I update or solve this problem?
Toufiq

Toufiq - Staff

More than a month ago #Permalink
Hi there, Please Provide me the Joomla administrator access via PM. Thanks
O

Orvis360

More than a month ago #Permalink
Sent via PM. Thanks
Toufiq

Toufiq - Staff

More than a month ago #Permalink
Sent via PM. Thanks


Hi there,

Your server used an SSL certificate. Maybe some resources blocked by them. Would you please contact your service provider?

I have checked several times from my local pc and it works fine without any problem.
https://prnt.sc/qql3w3

-Thanks


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