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Contact form not working

Featured Lock Resolved Bug
Hi, i had contact forms working on one of the sites i made and all of a sudden none of them is sending emails. The page just refreshes and nothing is being sent. I even removed captcha to test it and again nothing is being sent, no error messages, nothing. I updated the extension, changed php versions nothing.

I also created a new one with the form builder and again no emails are being sent. Emails from other forms /extensions on the site are being sent fine

Can you please help?

11 Answers

Toufiq - Staff

4 weeks ago #Permalink
Hi there,

Thanks for your PM. com_pagebuilder folder was overwritten. Now it has been deleted.

Note: jch_optimize plugin disabled now

-Thanks

Joy

4 weeks ago #Permalink
Hi it happened again. I changed the form with the contact form builder and the send message button keeps on turning.

Toufiq - Staff

4 weeks ago #Permalink
Hi it happened again. I changed the form with the contact form builder and the send message button keeps on turning.


Hi there, I will check again and let you know tomorrow. Just remind me tomorrow. Thanks

Joy

3 weeks ago #Permalink
Can you please check again? It works and then it doesn't i can't understand what is going on, and i can see a few people have posted issues with this the past few days and it is apparently a bug.

Toufiq - Staff

3 weeks ago #Permalink
Hi there, Developer team on your site. Give me time, Please.
Hi there, Developer team on your site. Give me time, Please.


Toufiq this is EXACTLY the same issue I have. 100% the same.

WE NEED TO FIX THIS
My clients are losing leads due to this issue with Joomshaper addons.
Can you please check again? It works and then it doesn't i can't understand what is going on, and i can see a few people have posted issues with this the past few days and it is apparently a bug.


Joy have you been able to troubleshoot (hopefully fix) this issue yet?

Joy

2 weeks ago #Permalink
Can you please check again? It works and then it doesn't i can't understand what is going on, and i can see a few people have posted issues with this the past few days and it is apparently a bug.


Joy have you been able to troubleshoot (hopefully fix) this issue yet?


I changed all forms with RS Forms forms. They never got around checking my website in the first place and they told me 10 days ago: "Today we have released a version. I hope next week it will be solve " I couldn't wait and apparently they haven't fixed it yet

Toufiq - Staff

2 weeks ago #Permalink
Can you please check again? It works and then it doesn't i can't understand what is going on, and i can see a few people have posted issues with this the past few days and it is apparently a bug.


Joy have you been able to troubleshoot (hopefully fix) this issue yet?


I changed all forms with RS Forms forms. They never got around checking my website in the first place and they told me 10 days ago: "Today we have released a version. I hope next week it will be solve " I couldn't wait and apparently they haven't fixed it yet


Hi there, How can I help you. Please let me know. Thanks


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