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Cookie consent doesn't display on right

Featured Lock Resolved Bug
Hello,

We just tried using the cookie consent for one of our sites, but we have an issue where it doesn't display on the right.

From this video, you can see what I mean

You can see a difference with displaying left and right, where the left has some padding from the edge of the screen.

Also, I tried using your video attachment for this text, but it made it so no text displayed

11 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Now is all clear, thanks.
Helix Ultimate have extra css class which "force" to left.
Here is fix to get on the right side


#sp-cookie-consent { left: auto; }

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
it must be something else.
I tested plugin 60sec ago, and I was able to display on left or right side. Firefox.

1) What browser you used ?
2) Have you tried on 2nd alternative browser ?
3) Do you have cache enabled ? If yes, clear and test again.
4) Do you have CSS compression enabled? If yes, disable, clear cache and test again.

FUTURECLIENT

More than a month ago #Permalink
Hi,
it must be something else.
I tested plugin 60sec ago, and I was able to display on left or right side.

1) What browser you used ?
2) Have you tried on 2nd alternative browser ?
3) Do you have cache enabled ? If yes, clear and test again.
4) Do you have CSS compression enabled? If yes, disable, clear cache and test again.


1) We use Chrome
2) I tested on Edge and it still did the same
3) Not yet, and its been cleared
4) No we don't as we're still developing the site

Paul Frankowski - Staff

More than a month ago #Permalink
3 and 4 ?

FUTURECLIENT

More than a month ago #Permalink
I have sent you a message with the site URL Paul

Paul Frankowski - Staff

More than a month ago #Permalink
yes, I tested on Chrome as well.
So problem is somewhere else.
Without URL I am blind.

right.jpg

Attachments (1)

  • right.jpg
    right.jpg 175.9 KB

FUTURECLIENT

More than a month ago #Permalink
3 and 4 ?


I've updated the post and added like you did

FUTURECLIENT

More than a month ago #Permalink
yes, I tested on Chrome as well.
So problem is somewhere else.
Without URL I am blind.


I'll resend the message to you with the URL for the site :)

FUTURECLIENT

More than a month ago #Permalink
I have sent you a message with the site URL Paul

Without URL I am blind.



I'll resend the message to you with the URL for the site :)

FUTURECLIENT

More than a month ago #Permalink
Now is all clear, thanks.
Helix Ultimate have extra css class which "force" to left.
Here is fix to get on the right side


#sp-cookie-consent { left: auto; }


This worked, thank you :)


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