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Cookies problem

Featured Lock Resolved Bug
Hi, I have two problems:
- backend side the system makes me logout continuously (as if it did not memorize the session well)
- front end side no banners for cookies acceptance works (does not store session cookies)

An old copy of the site, without Page Builder not from these problems.
Could it be a javascript contrast?

Can you help me please? I'm really in trouble! I have to deliver the site in 1 week and I can not work on it.
Thank you!

5 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
If it does work correctly without cookie extension - then you have to look for another one.
Or contact their developer. We do not have control of how they cooperate. It's beyond us.

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
Probably You're the first person with this problem, so I can only guess it's not related to our product.
Just change extensions used for cookies. Or/and browser.
SPPB cannot log out you - it can do only Joomla itself.

javascript contrast = No | javascript conflict - maybe.

Paul Frankowski - Staff

More than a month ago #Permalink
I am not sure if this will help but try

Global Configuration > System > Session Settings
1) Session Handler: PHP
2) Shared Sessions: YES
3) Session Lifetime: 30

Daimon Art

More than a month ago #Permalink
thank you,
I had already tried this. And I tried 4 different extensions for cookies, all working on Joomla of other customers. I do not understand just what it can be.

I am not sure if this will help but try

Global Configuration > System > Session Settings
1) Session Handler: PHP
2) Shared Sessions: YES
3) Session Lifetime: 30


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