Support Forums

Hi there,

I am currently in the process of trying to edit the layout of my live site (which I haven't done for several months) and all of a sudden the position options in the template Layout Manager are all greyed out!

I have searched the forum for this issue and none of the suggestions currently out there have resolved my issue!

Currently I am running Joomla 3.8.1 and I have just updated my Helix II version to the latest 2.5.
I have cleared my cache and expired cache and nothing is working. Please see the attached screenshot.

NOTE: Absolutely NONE of the options for any position in the template are working - all of the options when clicking the settings 'cog' show as in the screenshot attached!

Please note - I AM NOT USING THE HELIX TEMPLATE! This issue is referencing the HELIX II SYSTEM PLUGIN!

Any help that can be provided as soon as possible would be much appreciated!!

Thanks,
Sarah