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Countdown addon is different in each country

Featured Lock Resolved Bug
Hello

I have set a countdown add-on for a specific live event
on page
https://www.the5ers.com/webinars

My users grab my attention to note that in each country the countdown is different.
I have checked how it look in other countries, and they are correct.

Each country has a different hour countdown.
https://geopeeker.com/fetch/?url=https%3A%2F%2Fwww.the5ers.com%2Fwebinars

Is it a bug or can this be fixed by the properties window?

Attachments (1)

  • countdown.PNG
    countdown.PNG 316.2 KB

4 Answers

Toufiq - Staff

4 days ago #Permalink
Hi,

Thanks for your query. The different time zone countdown feature is not available. You have to choose the time zone from global configuration from Joomla.

-Thanks

gil

4 days ago #Permalink
Toufiq

I am not sure I understand your reply.
I want the countdown to use the server time, meaning everyone from any timezone will see the same countdown.


From the testing I was doing, the countdown is using the client local time of the client PC. You are saying it should use the server time. This is also what I would expect it to be.

Currently, the countdown feature is not using the server time.
I don't see the logic why each user should see a different time.

Please advise

- Gil

gil

1 day ago #Permalink
Hi

Is there a resolution on how to use one global fix time to all users with the countdown?
Hi, Toufiq.
Perhaps you do not know, but the countdown add-on runs on the user's time, but not on the server time. I confirm this. In some cases this is convenient, like to count the time before the new year. In other cases not, like to count the time before the event. This addon requires a switch between user time / server time. It would also be nice to add the redirect function to it after the end of count (on / off) with the URL field

Hi, gil . At the moment this works as I described above. There is no way to switch it. I hope that the team will hear our requests and add the necessary settings in the future.


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