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Countdown not showing in Educon template after update

Featured Lock Resolved Bug
Hi,

We have checked the forum for similar problems with the countdown, they suggest to turn off the Sticky Header.

On our Educon template the sticky header is off, the countdown is not showing.

How do we fix it?
https://www.vanas.ca/career-programs/3d-character-animation-diploma

See image, the countdown was successfully showing in the yellow area before updating last December 25th.

Thanks,

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8 Answers

pochat

More than a month ago #Permalink
Anybody that can help?

pochat

More than a month ago #Permalink
Hi joomshaper suppport. It’s been 4 days without an asnswer.

We need to address this issue.

Thanks!

Anybody that can help?

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. Could you send me the Joomla administrator access via PM?

-Thanks

pochat

More than a month ago #Permalink
The information to access the back end was sent in the original email to support 2 days ago.

Hi there,

Sorry for the inconvenience. Could you send me the Joomla administrator access via PM?

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have checked your PM, But, there is no recent message. You have been sent the message one year ago.

-Thanks

pochat

More than a month ago #Permalink
Resent again to you directly, it was originally sent to [email protected]

Thank you.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Will you send me your administrator URL via PM. I tried to log in to your site administrator. But, no success and it redirect to me the home page.

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Remove the javascript code from Template custom code tab.


<!-- Freshsales General Library start Code -->
FreshsalesAnalytics freshsales = new FreshsalesAnalytics("https://vanas.freshsales.io", "eb3940ea538f019b8474c663f9f3297b32350f4f62a96e018f55e568a2cfa043");
<!-- Freshsales General Library end Code -->


http://prntscr.com/mhwgfu

-Thanks


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