Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Countdown not showing in Educon template after update

Featured Lock Resolved Bug
Hi,

We have checked the forum for similar problems with the countdown, they suggest to turn off the Sticky Header.

On our Educon template the sticky header is off, the countdown is not showing.

How do we fix it?
https://www.vanas.ca/career-programs/3d-character-animation-diploma

See image, the countdown was successfully showing in the yellow area before updating last December 25th.

Thanks,

Attachments (1)

  • Capture.JPG
    Capture.JPG 68.7 KB

8 Answers

pochat

More than a month ago #Permalink
Anybody that can help?

pochat

More than a month ago #Permalink
Hi joomshaper suppport. It’s been 4 days without an asnswer.

We need to address this issue.

Thanks!

Anybody that can help?

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. Could you send me the Joomla administrator access via PM?

-Thanks

pochat

More than a month ago #Permalink
The information to access the back end was sent in the original email to support 2 days ago.

Hi there,

Sorry for the inconvenience. Could you send me the Joomla administrator access via PM?

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have checked your PM, But, there is no recent message. You have been sent the message one year ago.

-Thanks

pochat

More than a month ago #Permalink
Resent again to you directly, it was originally sent to [email protected]

Thank you.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Will you send me your administrator URL via PM. I tried to log in to your site administrator. But, no success and it redirect to me the home page.

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Remove the javascript code from Template custom code tab.


<!-- Freshsales General Library start Code -->
FreshsalesAnalytics freshsales = new FreshsalesAnalytics("https://vanas.freshsales.io", "eb3940ea538f019b8474c663f9f3297b32350f4f62a96e018f55e568a2cfa043");
<!-- Freshsales General Library end Code -->


http://prntscr.com/mhwgfu

-Thanks


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 125
Toufiq

Toufiq

Total Accepted Answers: 74
Mehtaz Afsana Borsha

Mehtaz Afsana Borsha

Total Accepted Answers: 66
Ofi Khan

Ofi Khan

Total Accepted Answers: 42
Rashida Rahman

Rashida Rahman

Total Accepted Answers: 38

121

Templates

315461

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us