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Course purchased and funds are seen in paypal account but not showing up in the ORDERS of the backend.

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I have 2 issues:

1 - I have a course set up and when someone makes a purchase, the funds show up in paypal account but there is no record in the backend under ORDERS. Any help will be appreciated. I'm using Varsita on Joomla 3.4.3 from a fresh Quickstart installation.

2 - I also notice that even if I have the settings for the payment set to Sandbox, it will charge the amount for the course.

2 Answers

Alex Smirnov

More than a month ago #Permalink
Hi there,
hekamultimedia wrote: ...I have a course set up and when someone makes a purchase, the funds show up in paypal account but there is no record in the backend under ORDERS....
Is this happening when your SP LMS works in "Sandbox" mode or in "Production" or both?

Please create a separate thread for your #2 as we work on "One forum thread - one issue" rule to keep forum issue specific and searchable. Many thanks in advance for your understanding.

Regards,

Alex

hekamultimedia

More than a month ago #Permalink
Hi Alex,

Yes. this is happening in both sandbox and production mode. There is no order record created in the backend, but I receive payment through paypal. Is there something that must be done in my paypal account?


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