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Css problem after upgrade from 1.0.3 to 1.0.4

Featured Lock Resolved Bug
After upgrading from 1.0.3 to 1.0.4 my website style crashed even if in the configuration layout template is right.
Helix Ultimate Framework.jpg
Helix Ultimate Framework (1).jpg
look at the attacmnete
The website is here
Thanks

Attachments (2)

  • Helix Ultimate Framework.jpg
    Helix Ultimate Framework.jpg 380.3 KB
  • Helix Ultimate Framework (1).jpg
    Helix Ultimate Framework (1).jpg 510.6 KB

9 Answers

Gianluca Pantaleo

More than a month ago #Permalink
I don't know how but after 2 hours the website looks good by itself, I didn't make any changes.
I don't know, maybe some cache problems?

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
please recover site from back-up*.
yes, we noticed that sometimes (rare) settings are gone.
We have to make investigation why it happen.
---
*if you forget to make, which is very bad, ask your hosting provider.

Paul Frankowski - Staff

More than a month ago #Permalink
I have extra questions:
1) It was raw Helix Ultimate template OR template only based on that framework ?
2) Did you have installed cache/optimization plugins, like JCH_Optimizer or similar ?
3) After you will recover your site please if possible send me access to it via PM.

Paul Frankowski - Staff

More than a month ago #Permalink
yes, could be cache from database.

Uff, thanks for info.

Gianluca Pantaleo

More than a month ago #Permalink
No raw but only template based on that framework.
Yes, I have installed JCH optimizer but disabled it.
It is no need to recover the website because it works now, but I can't understand how/why...

Paul Frankowski - Staff

More than a month ago #Permalink
but if you have 3min, anyway please answer to my questions 1 and 2.

Gianluca Pantaleo

More than a month ago #Permalink
1) No raw but only template based on that framework.
2) Yes, I have installed JCH optimizer but disabled it.

What do you mean "could be cached from database"? Is there any way to clean that cache, please?

Paul Frankowski - Staff

More than a month ago #Permalink
From JCH optimizer plugin settings, in 2nd tab inside there is option to clear cache.
---
But some hosting services have also Database cache, you can check it in cPanel.


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