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CSS Problem / FRONT END doesn't work

Featured Lock Resolved Issue
Hello!

I have a problem with the Page Builder, specifically with the CSS part.

When I put a empty space, between two columns, for example, it ignore me and put them together. If I change the color of my header text, they decide to put on black.

It work if I put a custom class and modify it in an external css file, with a link reference to them.

Also, if I try to access to the FrontEnd, is constantly "loading" and "doesn't enter".

Regards,

~Abogadosymas

4 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Please check if you fulfilled the Technical requirements from here https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#

Also you can find the solution from here https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions

Let me know if it helps you.

-Best Regards

Sifat - Staff

More than a month ago #Permalink
Hi,
Just checking. Could you solve your issue?
If not then please PM me your admin access along with this question link. I'll check.

-Thanks

Abogadosymas

More than a month ago #Permalink
Hi, I have not solved the problem yet. We have reviewed all the modules, the only thing that was installed when it started to fail was a security module on the server, the server support team is reviewing and says that it sees nothing that could create conflict, Can you think of something to help me?
I send you two file with two screenshots
Thanks

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Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your reply. Please make sure you've updated all of your components(specially pagebuilder) and templates along with latest joomla.
If that doesn't fix the issue either then please PM me your super admin access.
click on my avatar to get that option

-Best Regards


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