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cURL error: Could not resolve host: .api.mailchimp.com

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Hello,

I have a current issue with mailchimp API on my website Sprida.co.uksprida.co.uk

I have added an active up to date API key from mail chimp vai Account > Extras > API Keys
and I grabbed the list ID from Audience > View Contacts > Settings > Audience name & defaults

Whereby it says:

Some plugins and integrations may request your Audience ID.

Typically, this is what they want: dcc0c66693.

I have already followed:
https://www.joomshaper.com/forums/curl-error-couldn-t-resolve-host-api-mailchimp-com

It's obviously not a DNS error. How do I fix this issue please?

17 Answers

Also just to point out it is working via a form API on this page with the same details: https://sprida.co.uk/growthcentre

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Sorry for the inconvenience. I have forward this issue to our developer team. Please hold on for the feedback from Devs Team.

-Thanks

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Please confirm that your curl is enabled. For curl information, you can contact your hosting provider.

Thanks
Yes, curl is enabled.

And just to point out, as I explained in my original post it is working via a form API on all my page with the same details. The only place I am getting that error is in the footer.

I am also getting COM_SPPAGEBUILDER_ADD_CONTACTNAME on this page only:
https://sprida.co.uk/blog/7-tips-for-improving-your-copywriting

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for your reply. Please make sure that your MailChimp list is correct. Could you send me the Joomla administrator access via PM?

-Thanks
I have DM you. :(

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for your PM. I have replied to you previous day for the FTP access. Please check your PM.

-Thanks

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

I have added our MailChimp API Key & list id. It works fine. Please check & let me know.

-Thanks
I still don't think you understand my point. It's working on every page just not in the footer!
This does not add it to our mailchimp list!

Toufiq - Staff

3 weeks ago #Permalink
This does not add it to our mailchimp list!


Hi there,

Yes, That's the point. Because of that, Now there are using our API key & List ID. That's why does not add it to your MailChimp list. Please use the valid PI key & List ID. I hope your problem will be solved.

Note: We added the API key to show you that works fine. Now, you need to use the valid API key & List ID.

-Thanks
Toufiq,

You still need to deal with my second question:

I am also getting COM_SPPAGEBUILDER_ADD_CONTACTNAME on this page only:
https://sprida.co.uk/blog/7-tips-for-improving-your-copywriting

See screenshot!

error.png

Attachments (1)

  • error.png
    error.png 247.1 KB

Toufiq - Staff

2 weeks ago #Permalink
Hi there,

Add this language code inside the /language/en-GB/en-GB.ini file.


COM_SPPAGEBUILDER_ADDON_AJAX_CONTACT_NAME = "Name"
COM_SPPAGEBUILDER_ADDON_AJAX_CONTACT_EMAIL="Email"


-Thanks
I added it to:

Editing file "/en-GB.tpl_shaper_languageschool.ini" in template "shaper_languageschool".

Still no change?
Add it via that host and now it is working - Thanks!
Can you tell everyone how you fixed the CURL Error: Could Not Resolve Host: .Api.Mailchimp.Com so I can select best answer for future?


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