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Database Connection Error

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Just bought the Subscription. Uploaded the kickstart files. Error on step 2 "could not connect to database". Installing the template in a sun-directory within public html called "education"
Thanks

1 Answers

Alex Smirnov

More than a month ago #Permalink
Hi there,

Sounds like you are facing a permission issue. Please make sure you are entering correct database server user details in this step. If you are not sure what your database user credentials are, consult your hosting team.

Regards,

Alex


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