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does not work contact form from the page on the sppagebuilder

Featured Lock Resolved Bug
contact form does not work

http://smallfoxy.beget.tech/aktsii/257-we-v-sankt-peterburge-predlagaet

:( :( :(

site hangs

8 Answers

Sifat - Staff

More than a month ago #Permalink
Would you please confirm me about your issue?
Please share your template name here also make sure you've also tried our latest addon form builder

-Thanks

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Please follow the following steps:
1) Turn off the javascript compression if enabled.
2) Disable all compressors plugins.
3) Disable all third party cookie and cache plugins.
4) Create a new page with pagebuilder and use only contact form addon there and check if the issue exists or not.

Please let me know if it helps.

-Best Regards

WE-ESVA

More than a month ago #Permalink
Hello, Sifat!

page with only one addon of contact form are working correctly

example: http://smallfoxy.beget.tech/zayavka

however, the contact form as part of the page does not work

Sifat - Staff

More than a month ago #Permalink
http://smallfoxy.beget.tech/zayavka

The contact form of this page isn't working.

Please make sure you've disabled all the javascript compressions and all other third party plugins

Finally you can install a fresh helix-ultimate in your localhost and check the same issue there. Because i found all is working fine in my end. It must be some of your plugins which is conflicting.

Please let me know your test result.

-Thanks

WE-ESVA

More than a month ago #Permalink
say there will be a SPPB v3.4.8? I'll update the version and try again. Will definitely report the results
Thanks, Sifat!

WE-ESVA

More than a month ago #Permalink
Siphat, sorry! No problems after upgrade! Contact form works fine!

Sifat - Staff

More than a month ago #Permalink
Good to know your issue is solved.

-Best Regards


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