Support Forums

Hi,
Thanks for your query. Please share your site url here and please share the exact location(url) of your issue.


-Best Regards

Hi Sifat,

Here's the URL http://barbara-killmann.ch/galerie

thank you in advance for your support.

best regards,
Dana

Hi,
Are you using the latest version of our image gallery? You can get it from here https://www.joomshaper.com/joomla-extensions/sp-easyimagegallery
Please use the latest version and let me know if it helps.

-Thanks

Hi, yes I just downloaded it in March and it is still the latest version. Just tried again and installed component and module again today with latest version and still not working.

thank you for your support.

Hi,
Thanks for your reply. Please check we updated SP EASY IMAGE GALLERY recently https://prnt.sc/j37itw
Try the latest version. If that doesn't solve your issue. Then please PM me your admin access along with this question link.

-Best Regards

Hi, yes, I downloaded this version from 2nd april 2018 today and re-installed, still not working. I will send you admin access. thanks.

Hi,
I got it now.When you use the gallery module multiple times in one page then the issue occurs. We also noticed that issue. We'll try to fix this in the next update. Till then you can just use the album list setting https://prnt.sc/j3amwy

-Thanks

Hi Sifat

I'm still waiting for the next update. The arrows still are not working and the album list setting is not suitable for the customer. Many negative feedbacks are coming in because of the not working arrows/navigation through the images and albums. Thank you for your quick update or let me know when you plan it.

Thanks.

Hi Sifat,

Any update on this? Thank you for your feedback in advance.

best regards,

Hi,
I've added this into our issue list that's what i can do.
Hopefully our development team will work on the update soon.
Till then you can use the album list instead.

-Thanks

Hi Sifat,

Excellent, with the latest update the navigation arrows are working perfectly, thanks a lot for your developers efforts, great job!

best regards,

You are most welcome

Hello, sorry for reviving this but it seems to be the same issue in a different context. I am using SP page builder with a carousel addon and I am trying to add an easy image gallery via the joomla module addon. I am experiencing the exact same behavior as the OP, navigation buttons not working and only clicking the image inside gets you to the next image.

I can see that the magnific-popup JS and CSS is included twice, but even after trying to remove the duplicates it still fails, so I guess there is some duplicate init code too. Any help?

Edit: After further investigation it seems a single click opens 2 modals instead of 1 and that causes the behavior, now to find out why...

Edit2: It seems this jscript is added twice by tmpl/album.php:

jQuery(function($) {
$(document).on("click", "#mod-speasyimagegallery-123 .speasyimagegallery-gallery-item", function(event) {
event.preventDefault();
$(this).speasyimagegallery({
showTitle: 0,
showDescription: 0,
showCounter: 0
});
});
})


Thanks in advance

I am using SP page builder with a carousel addon and I am trying to add an easy image gallery via the joomla module addon. I am experiencing the exact same behavior as the OP

Hi,
Thanks for your query. Actually this issue isn't identical to this post. You can create a new post in our forum regarding your issue. In the meantime you can check the followings:
1) Which template you are using?
2) Please check if there is any override in your template http://prntscr.com/m7ctrt. If so then please rename that folder and check again.
3) If there is any third party plugin is installed then disable that.
4) Make sure you are using all the latest version of the templates, joomla and pagebuilder. Also make sure your css and javascript isn't compressed from template settings.

-Best Regards