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Educon template support

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Hello,

I have purchased the educon template and page builder pro, using the email [email protected]
I have support for 6 months as business plan was chosen.
The website I am trying to build is http://www.saps.agro.auth.gr/saps/ and by using ftp I copy all the files from quickstart to http folder. The result is not like the educon template that I bought. Am I missing something?

48 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
About Menu problem, In Educon settings > Custom Code > custom CSS add


.view-article article.item { z-index: 1; }

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
but have you installed QuickStart ? I don't see any demo content.
https://www.joomshaper.com/documentation/joomla-templates/estate#how-to-install-quickstart

Paul Frankowski - Staff

More than a month ago #Permalink
The Quickstart package is a complete demo website. It's fully functional, the entire Joomla 3.9+ package (containing Joomla CMS, components, modules, chosen template, demo).

But it have to be installed like Joomla, step by step.

VIDEO:
https://www.youtube.com/watch?v=sZAFRnKmuR8

iordanidis charalampos

More than a month ago #Permalink
Hello,

I have made the full installation step by step and the configuration file is ok.. My question is that in educon template I see pictures slideshow and pictures or moving things, while in my installation not. You can see here:

http://www.saps.agro.auth.gr/saps/

Why is that?

Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
It's fully okay.
https://www.joomshaper.com/documentation/joomla-templates/educon#no-images-from-demo

each school is different, you cannot use this same photos, right.

iordanidis charalampos

More than a month ago #Permalink
Hello again,
Ok images are not included. I will have pictures that I need, in high resolution. Which modules or componenents I need to use,for example for the slideshow in the home page or the pictures that appear in the middle of the page?

Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
https://www.joomshaper.com/documentation/joomla-templates/educon#home-page-design

it means that you have to:
1) Reduce image sizes - in general do not use images wider than 1920px for slider or background, use jpg
2) Then edit "Home" page and replace them one by one.

First image under "Welcome to Educon" label on Home Page is "hidden" in first Row Options > Style > Background Options > Image

it's not a slider, but static image.

iordanidis charalampos

More than a month ago #Permalink
Hello again,

I have two more questions:

In this website , http://www.saps.agro.auth.gr/saps/, I need to enlarge the logo image to the left. How can I do this? I tried the typography in the template setting, but is the same
Moreover I need to build the website in English also. Shall I use a component such as Falang, or I need to make a copy of this template to english somehow ?

Thank you

iordanidis charalampos

More than a month ago #Permalink
Hello,

trying to make the logo bigger I ended up to that:

http://www.saps.agro.auth.gr/saps/

I need to make logo a bit bigger and move the menu up so that they are in the same lvl menu and logo like in educon template. How i can do this?

Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
About Falang -- it can be an expensive story, first, you have to buy Basic or Pro version to use all useful features. Then separately buy Falang SPPB plugin from them to support SP Page Builder. Total cost around 100 euro.

Paul Frankowski - Staff

More than a month ago #Permalink
About Logo changes, sorry but probably you have a WEAK server?


server dead.jpg

Between my city and Athens are only 2000 km, so the site should work fast.

Attachments (1)

  • server dead.jpg
    server dead.jpg 55.2 KB

iordanidis charalampos

More than a month ago #Permalink
Hello,

The server is fine. You can see the website here¨

http://www.saps.agro.auth.gr/saps/

There is no problem with the site. I need the logo just to be bigger if is possible.There are setting from the template. I would like my logo to be like the Educon University logo from the live demo.
Moreover when I am inside a submenu like for example here: http://www.saps.agro.auth.gr/saps/index.php/home/apostoli-istoria, when I put the mouse to the home menu I don't see all the submenus but just 2 lvl.
Final about the english part. I know that I can build an English version of the template and skip falang. Is there a video that show the steps in order to do this?

Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
Now your site is working, yesterday server had problems.

About logo size
In template settings > Layout > change width of logo and menu columns
Suggested new values:
Logo - 4
Menu - 8

---
About adding 2nd language version, for sure start with this manual:
https://www.joomshaper.com/documentation/helix-framework/helix3#how-to-create-a-multilingual-site

then you have to translate used components.

iordanidis charalampos

More than a month ago #Permalink
Hello again,

Where is In in template settings > Layout > change width of logo and menu columns I put the new values?

I am attaching a photo: 2018-12-20.png .

Also when you are in this menu , http://www.saps.agro.auth.gr/saps/index.php/home/apostoli-istoria
and you put the mouse to any other menu, the submenus are showing until the second lvl as I told you earlier in previous message. How can I fix this?



Finally I Inserted a photo from row option in home page and I have also and a carousel with text. The image gets too dark . Can i fix this or what should you suggest?



Thank you

Attachments (2)

  • 2018-12-20.png
    2018-12-20.png 138.9 KB
  • 2018-12-20!.png
    2018-12-20!.png 170.2 KB

Paul Frankowski - Staff

More than a month ago #Permalink
About columns width, yes - you are in a good place.
in Header Row > Click "Add columns" > Choose Custom Layout - put 4,8 > OK

layout_helix3.jpg

Attachments (1)

  • layout_helix3.jpg
    layout_helix3.jpg 26 KB

Paul Frankowski - Staff

More than a month ago #Permalink
ABout Home Page dark layer.
Please check background color overlay settings in the first Row of Home page (SPPB)
now you have RGBA color with low transparency.

iordanidis charalampos

More than a month ago #Permalink
About columns width, yes - you are in a good place.
in Header Row > Click "Add columns" > Choose Custom Layout - put 4,8 > OK

[attachment]layout_helix3.jpg[/attachment]


Hello,

the menu problem was solved succesfully with the custom code you sent me. The logo in the left top corner I need to make it a bit bigger. I am attaching Photo

Attachments (1)

  • Logo Support.PNG
    Logo Support.PNG 14 KB

iordanidis charalampos

More than a month ago #Permalink
Hello,

I just purchased the univeristy template. I have instaleld it and here is the web adress:

http://msc-deep.agro.auth.gr/

Pictures are not included in the template? From where I will fill them in?

Thank you

iordanidis charalampos

More than a month ago #Permalink
Hello,

In Educon Template, http://www.saps.agro.auth.gr/saps/index.php/el/notices/meli-dep

I need the text to be next to the picture. I have chosen from pre-defined styles in sp page builder the right end but is not changing as you can see in the link I sent you. I need to put the text right from the picture not below

Thanks

Attachments (1)

  • Καταγραφή1.PNG
    Καταγραφή1.PNG 15.4 KB

Paul Frankowski - Staff

More than a month ago #Permalink
This may help


.sppb-addon-person .sppb-addon-content .sppb-person-image {
max-width: 190px;
float: left;
padding-right: 25px;
}


add to custom CSS of that page only.

iordanidis charalampos

More than a month ago #Permalink
This may help


.sppb-addon-person .sppb-addon-content .sppb-person-image {
max-width: 190px;
float: left;
padding-right: 25px;
}


add to custom CSS of that page only.


Thank you is working

iordanidis charalampos

More than a month ago #Permalink
Hello,

If you go to that link http://www.saps.agro.auth.gr/saps/index.php/el/gallery, you will see showing Gallery and some text. This seems like it is a module but I can not find it to shut it down. I would like just to show my article only and not that Gallery with the text. How can I disable it?


Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
It's not a module, it's text from "Gallery" menu Item settings > Page Title "tab"

iordanidis charalampos

More than a month ago #Permalink
It's not a module, it's text from "Gallery" menu Item settings > Page Title "tab"


Hello,

Nevermind , I found it and erased it

Paul Frankowski - Staff

More than a month ago #Permalink
Καλή σας μέρα!

iordanidis charalampos

More than a month ago #Permalink
Καλή σας μέρα!

LOL

Ευχαριστώ επίσης

iordanidis charalampos

More than a month ago #Permalink
Hello,

in this website , http://www.saps.agro.auth.gr/saps/index.php/en/, if you point to menu announcements you see a page "feature courses". How can I disable this from showing? I would like only a single article to be shown when is clicked the menu

Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
Check menu item settings, probably you have to disable module published there.
OR
change settings of this module published there, to set a single article.

iordanidis charalampos

More than a month ago #Permalink
Hello,

I am attaching a photo and I have underlined with red pen a greek Logo of the Postgraduate program. I am using Falang currently for multilinqual site. Is working fine for now, I have it closed currently. I would like when pressing the english flag and change the website to engish, to change also to the english logo that I have. That Greek logo is inserted from template as image in position "logo". How can I do this?


Thank you

Attachments (1)

  • photo.JPG
    photo.JPG 157.6 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Helix template has no integration with Falang. Probably you need custom php code? Sorry, it's beyond support from our side. You need to edit logo.php file from template.

I know how it works with a default Joomla multilanguage system - there should be a separate template for each language.

iordanidis charalampos

More than a month ago #Permalink
yes that is what I am asking. Forget Faalang I just mention it. I need to create an english also template which i will use for showing that logo in english and I will also have to make pages in page builder in English and assign it to English Template also. I have created many times multilinual sites but now I need the steps for creating the english template and the multilingual because that is a different template with setting and so on

Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
Each template copy - separate menu and logo must be chosen.

In Helix3 documentation there is a guide about basic steps

iordanidis charalampos

More than a month ago #Permalink
In many questions you were helping me much and that was a good satisfying support. Now this is no good support, is like you telling me not to send you messages.

Paul Frankowski - Staff

More than a month ago #Permalink
What you need a video? You told that you are not beginner.

basic are here, as I told
https://www.joomshaper.com/documentation/helix-framework/helix3#how-to-create-a-multilingual-site

Paul Frankowski - Staff

More than a month ago #Permalink
In case if you need a video to understand:
https://youtu.be/4Ls-WgO9iYw

iordanidis charalampos

More than a month ago #Permalink
In case if you need a video to understand:
https://youtu.be/4Ls-WgO9iYw


Hello,

I will check it and I will let you know. I already made a template in english also and all that is just for the english logo that I need to be shown

Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
anyway, the video will be there, waiting for the future projects.

iordanidis charalampos

More than a month ago #Permalink
Hello Paul and how are you,

I need to make a page builder export from one website and import then to another website. Both websites are using Educon template. So firstly I do an export from one website (http://www.saps.agro.auth.gr/) as a json file and then an import to page builder to the other website, but this is not working. Do I need to do something different in order to work?

Thank you

Paul Frankowski - Staff

More than a month ago #Permalink
But what error message you had during page import?

Have you tried to import from front-end or back-end? try from back-end.

iordanidis charalampos

More than a month ago #Permalink
Hello,

I tried from back-end. I got no error, but it did not import any content. It was created an empty page builder file with no content at all

Paul Frankowski - Staff

More than a month ago #Permalink
@iordanidis
What SPPB Pro version you have there?

In general, it should work, I use the feature quite often.

iordanidis charalampos

More than a month ago #Permalink
Hello,

the version is 3.4.4

Paul Frankowski - Staff

More than a month ago #Permalink
Consider updating to 3.4.8

iordanidis charalampos

More than a month ago #Permalink
Hello,

that is not the problem. I updated to the latest version both of the websites. They have the same version (3.4.10.) and both websites use educon template. From back-end I do an export from one website and then import but still nothing happens.

Paul Frankowski - Staff

More than a month ago #Permalink
can you export page, zip and add here

iordanidis charalampos

More than a month ago #Permalink
can you export page, zip and add here


Hello,

I am attaching the json file type to a zip format

Attachments (1)

  • template73448.zip 3.8 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Indeed, content is inside but cannot be imported in a typical way.
In that case, you have to paste code manually using PHPMyAdmin.
----
I played on my demo Educon site and was I able to Import-Export my pages, so maybe there is something corrupted inside your page.


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