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Email Contact Form fails to send message

Featured Lock Resolved Issue
https://www.meineschoenepraxis.de/index.php/component/sppagebuilder/?view=page&id=69&Itemid=0

Recipient email address is set.

Thanks
Marc

8 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Please assign a new addon there and check again without changing any mail body. Please check this screencast https://files.fm/u/dpcyz2qq

wicked-newmedia

More than a month ago #Permalink
Thanks! No success also with a clean form builder addon.

Joomla-Mailing conf.: We have tried smtp, sendmail, phpmailer
https://www.meineschoenepraxis.de/index.php/component/sppagebuilder/?view=page&id=69&Itemid=0

What can we do?

Regrads,
Marc

Jan

More than a month ago #Permalink
Same Problem and waiting for an answer ;-)

Sifat - Staff

More than a month ago #Permalink
Would you please check this screencast
I found it's working fine in my end.

Note: please make sure your template doesn't have any override of that ajax_contact addon.

-Best Regards

wicked-newmedia

More than a month ago #Permalink
Now it's running! We use php 7.3 and phpmailer.
But we'd have to build a page builder template from the ground up.

A copy of your contact template is still not running...

Thanks
Marc

Jan

More than a month ago #Permalink
hi,

still not working...

tried:
- new pager builder - site
- another template ( without override )

also use 7.3 and phpmailer. "Send test mail" in the Mail settings in the global configuration works fine. The old "Contact form" works also fine. But not the new form builder...

Sifat - Staff

More than a month ago #Permalink
hi,

still not working...


Please PM me your super admin access along with a test mail and password thus i can check myself.

Note: weekend is knocking here. I'll come back to your after weekend.

Lee Chi Wai

More than a month ago #Permalink
This worked for me.
1. Update your License & Update in Global Configuration -> SP Page builder.
2. In the addon Contact Form - you must set Recipient Email, From Name and From Email.


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