Support Forums

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

ERROR CLASS 'JOOMLA\CMS\ENVIRONMENT\BROWSER' NOT FOUND

Featured Lock Resolved Issue
Hi,

I have been using the Eventum Template for a site, which I installed from quickstart package (v2.1)

Last night I updated to Joomla! 3.9.8 and since then cannot access the site or the admin console with error
0
CLASS 'JOOMLA\CMS\ENVIRONMENT\BROWSER' NOT FOUND

I have since then tried to install a fresh site and get the same issue on the installation page (see attached) - this seems to be related to something other than the Joomla update.

Please assist if possible

Attachments (1)

  • EventumInstallation.png
    EventumInstallation.png 156.4 KB

6 Answers

Toufiq - Staff

One week ago #Permalink
Hi there,

Sorry for the inconvenience. But, I have checked the quickstart pack. But, no problem found our end. Download the Akeeba backup and run your end. I have updated Joomla, Component & Page Builder. Please check PM for Akeeba Backup.

-Thanks
Hi there,

Sorry for the inconvenience. But, I have checked the quickstart pack. But, no problem found our end. Download the Akeeba backup and run your end. I have updated Joomla, Component & Page Builder. Please check PM for Akeeba Backup.

-Thanks


Hi Toufiq,

I have tried the installation of the quickstart package (eventum) on a different domain and server and there it works fine. So it must have something to do with the server settings and or software version compatibility.

Do you have any suggestions on this that I can check?

Toufiq - Staff

One week ago #Permalink
Hi there,

Sorry for the inconvenience. But, I have checked the quickstart pack. But, no problem found our end. Download the Akeeba backup and run your end. I have updated Joomla, Component & Page Builder. Please check PM for Akeeba Backup.

-Thanks


Hi Toufiq,

I have tried the installation of the quickstart package (eventum) on a different domain and server and there it works fine. So it must have something to do with the server settings and or software version compatibility.

Do you have any suggestions on this that I can check?


Hi there, Which server application do you use on your local pc? What is the version of PHP running of your end? Thanks
Hi there,

Sorry for the inconvenience. But, I have checked the quickstart pack. But, no problem found our end. Download the Akeeba backup and run your end. I have updated Joomla, Component & Page Builder. Please check PM for Akeeba Backup.

-Thanks


Hi Toufiq,

I have tried the installation of the quickstart package (eventum) on a different domain and server and there it works fine. So it must have something to do with the server settings and or software version compatibility.

Do you have any suggestions on this that I can check?


Hi there, Which server application do you use on your local pc? What is the version of PHP running of your end? Thanks


Hi Toufiq,

I found the problem. There was a file missing after the Joomla! 3.9.8 update due to it being flagged by the server's antivirus policy.

Thanks for you willingness to assist.

BR
N

Toufiq - Staff

One week ago #Permalink
Hi there,

Sorry for the inconvenience. But, I have checked the quickstart pack. But, no problem found our end. Download the Akeeba backup and run your end. I have updated Joomla, Component & Page Builder. Please check PM for Akeeba Backup.

-Thanks


Hi Toufiq,

I have tried the installation of the quickstart package (eventum) on a different domain and server and there it works fine. So it must have something to do with the server settings and or software version compatibility.

Do you have any suggestions on this that I can check?


Hi there, Which server application do you use on your local pc? What is the version of PHP running of your end? Thanks


Hi Toufiq,

I found the problem. There was a file missing after the Joomla! 3.9.8 update due to it being flagged by the server's antivirus policy.

Thanks for you willingness to assist.

BR
N


Hi there, You are most welcome & Thanks


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Leaderboard (30 days)

Sifat

Sifat

Total Accepted Answers: 117
Paul Frankowski

Paul Frankowski

Total Accepted Answers: 91
Toufiq

Toufiq

Total Accepted Answers: 32
Al Mamun

Al Mamun

Total Accepted Answers: 3
J

johnny

Total Accepted Answers: 3

100+

Templates

200,000+

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us