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Error: class StringHelper not found

Featured Lock Resolved Issue
Hi there!

Since two days I had the error "Error: class StringHelper not found" when I try to create a new entry.

How could I fix this?

Regards,
Stefan

8 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Could you send me the Joomla administrator access & Cpanel login access via PM?

-Thanks

Stefan H

More than a month ago #Permalink
Hi!
I send it yesterday via PM.

I hope, that you could help me quickly cause my costumer is waiting... ;-)

Thanks a lot!

Stefan

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your pm. I have checked to create a test item & it works fine. Besides, Sub-category is not ready the Simple Portfolio & Two categories wasn't the item. I have inserted a test item.

http://prntscr.com/lwftk2

-Thanks

Stefan H

More than a month ago #Permalink
Hi!
Thanks for you help!

But... It worked a few times fine and now I got the same error (pls see the file).

What's wrong with it? :(

I need to get ready with the site...

Please help me again and hopefully the last time...

Regards,
Stefan

Attachments (1)

  • fehler2.jpg
    fehler2.jpg 242.5 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please send me Joomla administrator access & cpanel login access via PM.

-Thanks

Stefan H

More than a month ago #Permalink
And now... I tried to get a new entry in a DIFFERENT category - and it WORKS!

But... I cant get a new entry in the category with the error...

really STRANGE!

Stefan H

More than a month ago #Permalink
looks like there is a issue with the alias... when I set it manually to a different one, I could save the item!

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked via creating a new item with a new category but no problem found. You can attach a screencast video about your problem.

-Thanks


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