Support Forums

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Error decoding JSON data: Control character error, possibly incorrectly encoded

Featured Lock Resolved Bug
Joomla 3.9
SP Page Builder Pro Version: 3.3.6


Hello,

I was working on SP Pagebuilder module and suddenly I encountered this error message :
"Error decoding JSON data: Control character error, possibly incorrectly encoded" displayed on the home page (see screenshot).

I can't access the module anymore. Is it possible to recover contents from the module.

Thank you for your help.

Attachments (2)

  • Home page with error message.png
    Home page with error message.png 18.3 KB
  • module with no access allowed.png
    module with no access allowed.png 39.8 KB

12 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

What was the content in your page builder module? Did you insert any javascript code?

-Thanks

Hoa Rossi

More than a month ago #Permalink
Hi,

No, I was just updating image background.

Thanks,

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Let me know your module name and send me your Joomla administrator access via PM.

-Thanks

Hoa Rossi

More than a month ago #Permalink
Hello Toufiq,
How can I post you a private message ?
Thanks,

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please click on my profile name or profile avatar. You will get the send message button.

-Thanks

Chico Gois

More than a month ago #Permalink
Hi,

If you can solve it please share because I have the same problem.

Thanks

Chico Gois

More than a month ago #Permalink
Hi,

Try: Table XXX_modules / columns, select params and change to longtext

Toufiq - Staff

More than a month ago #Permalink
Hi,

Try: Table XXX_modules / columns, select params and change to longtext


Hi there, Which addons did you load in your module page builder? Thanks

Chico Gois

More than a month ago #Permalink
Hi,

Any template gave Error decoding JSON..., after the above change I can import any template and position the module wherever I want.


And no problem with add-ons. Now everything works according to how it should be :)


Example of an imported template

https://try.sppagebuilder.com/index.php/100-seo-services-details

Toufiq - Staff

More than a month ago #Permalink
Hi,

Any template gave Error decoding JSON..., after the above change I can import any template and position the module wherever I want.


And no problem with add-ons. Now everything works according to how it should be :)


Example of an imported template

https://try.sppagebuilder.com/index.php/100-seo-services-details


Hi there, If you find the issue again, please let me know. Thanks

Chico Gois

More than a month ago #Permalink
I only had problem with extension / module / Sp Pabe Builder with import of any template

Toufiq - Staff

More than a month ago #Permalink
I only had problem with extension / module / Sp Pabe Builder with import of any template


Hi there, Page Builder module for little bit addon not for the large-scale add-on. Thanks


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 129
Sifat

Sifat

Total Accepted Answers: 81
Toufiq

Toufiq

Total Accepted Answers: 66
Pavel

Pavel

Total Accepted Answers: 6
Rifat Wahid Alif

Rifat Wahid Alif

Total Accepted Answers: 5

114

Templates

293325

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us