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Error frontend-editing SP Page Builder

Featured Lock Resolved Bug
We created a website with SP Page Builder. Unfortunately the front-end-editing isn’t working anymore. I was in contact with the support-chat twice and they gave me the advice to update the php version. Now we've updated the php version, the joomla version and all of the extention. The frontend-editing is still not working! Can someone have a look on this bug? We need to fix this asap.
Thank you - Hannah

5 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your PM. I have checked your site and found the solution. The GDPR extension occurred the problem. Now it has been disabled.

https://prnt.sc/phu5dm
https://prnt.sc/phu6cb

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thank you for your query to sharing with us. Your query is very useful to us. Sorry for the inconvenience. Please read the forum post. If you cannot find out any solution. Please send me the Joomla administrator access via PM. Please make sure that you have checked the forum post.

https://www.joomshaper.com/forums/front-page-editor-not-working-possible-solution

-Thanks

bluepuma

More than a month ago #Permalink
Hi there,

Thanks for your PM. I have checked your site and found the solution. The GDPR extension occurred the problem. Now it has been disabled.

https://prnt.sc/phu5dm
https://prnt.sc/phu6cb

-Thanks


Thank you for your help and the solution!! :)

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your PM. I have checked your site and found the solution. The GDPR extension occurred the problem. Now it has been disabled.

https://prnt.sc/phu5dm
https://prnt.sc/phu6cb

-Thanks


Thank you for your help and the solution!! :)


Hi there, You are most welcome & Thanks


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