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error message in opt-in form

Featured Lock Resolved Bug
hi
when i press the subscribe button
I have the message

cURL error: Could not resolve host: .api.mailchimp.com; Unknown error

and the subscribe does not work

so , what should i do ?

6 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Do you know the cURL is Enable or Disable? Please contact your hosting provider to enable your cURL.

-Thanks

Chabo Design

More than a month ago #Permalink
I'm Facing the same issue


cURL support enabled
cURL Information 7.62.0

Any idea?

thanks,
Mathieu

Toufiq - Staff

More than a month ago #Permalink
I'm Facing the same issue


cURL support enabled
cURL Information 7.62.0

Any idea?

thanks,
Mathieu


Hi there, Did you use the latest version page builder? Thanks

Chabo Design

More than a month ago #Permalink
Yes, absolutely.

Capture.png

Attachments (1)

  • Capture.png
    Capture.png 39.3 KB

Toufiq - Staff

More than a month ago #Permalink
Yes, absolutely.

[attachment]Capture.png[/attachment]


Hi there, The page builder Latest version is 3.4.10. Thanks

Chabo Design

More than a month ago #Permalink
It's the same thing.

Keep in mind your version of 3.4.9 and 3.4.10 are buggy with the module edition. So you guys are keep telling us to use the version 3.4.8


Anyways, in both situation, I'm having the same issue : cURL error: Could not resolve host: .api.mailchimp.com


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