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Error message when loading website

Featured Lock Resolved Bug
Hi, I get an error message on the front end of the website

Fatal error: Uncaught exception 'Exception' with message 'load error: failed to find /home/n7accountantsco/public_html/templates/shaper_corporex/less/error.less' in /home/n7accountantsco/public_html/new/plugins/system/helix/core/classes/ Stack trace: #0 /home/n7accountantsco/public_html/new/plugins/system/helix/core/classes/ lessc->compileFile('/home/n7account...') #1 /home/n7accountantsco/public_html/new/plugins/system/helix/core/helix.php(981): lessc->cachedCompile(Array) #2 /home/n7accountantsco/public_html/new/plugins/system/helix/core/helix.php(1011): Helix::autoCompileLess('/home/n7account...', '/home/n7account...') #3 /home/n7accountantsco/public_html/new/templates/shaper_corporex/error.php(25): Helix::addLess('error', 'error') #4 /home/n7accountantsco/public_html/new/libraries/joomla/document/error/error.php(142): require_once('/home/n7account...') #5 /home/n7accountantsco/public_html/new/libraries/joomla/document/error/error.php(113): JDocumentError->_loadTemplate('/home/n7ac in /home/n7accountantsco/public_html/new/plugins/system/helix/core/classes/ on line 1598

I have restored the website from back up but I am interested in solving the above issue. It seems that the actual website is calling a file being used on a demo website which is not used but is on the cpanel. Please advice how to fix that issue.

3 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
In Helix settings > Avanced tab please switch On/Off "Compile LESS to CSS" -> Save
then Clear CMS cache
It should help.

Attachments (1)

  • 123.png
    123.png 9.4 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Question about database > hosting support only

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