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Error message when selecting an object

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Hello, when I use the search field, I see hotels and activities, for example. If I then want to view the details of the activity, I get an error message as shown in the photo:

Attachments (1)

  • WhatsApp Image 2020-02-21 at 18.03.11.png
    WhatsApp Image 2020-02-21 at 18.03.11.png 406.8 KB

17 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. Would you please provide me the Joomla administrator access via PM?

-Thanks

globetrotter

More than a month ago #Permalink
Sorry, I don't normally give anyone administrator access to my site ... how can I fix this?

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please create the menus & assign your booking items. Then check again, Please.

-Thanks

globetrotter

More than a month ago #Permalink
Hello, I have set up the menus. the modules now appear. However, when I go to book, I get to a page where I cannot set my menu. Which page does the botton / process "Booking" point to?
In addition, I have the search module twice on the "Home" page! how come ??
"Price / DAY" is automatically displayed in the transport module, although I have not made any settings that indicate "per day". There can also be prices for transport services per tour, per person etc. Where can that be adjusted?
Unfortunately, no block text can be set in the "Descriptions" of the services in the modules. Is there a way to preset this?
thanks

globetrotter

More than a month ago #Permalink
unfortunately there are other problems with the display of the modules. The formatting for the selection area of people in hotels does not fit. The number of people cannot be changed!

globetrotter

More than a month ago #Permalink
foto

Attachments (1)

  • WhatsApp Image 2020-03-05 at 21.09.04_LI.png
    WhatsApp Image 2020-03-05 at 21.09.04_LI.png 228.4 KB

globetrotter

More than a month ago #Permalink
unfortunately the modules "package" and others appear in a very bad format. The size of the font is obviously not to be adjusted to the available space for the module

Attachments (1)

  • WhatsApp Image 2020-03-05 at 21.16.18_LI.png
    WhatsApp Image 2020-03-05 at 21.16.18_LI.png 321.5 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there, Please share your site URL & provide me the Joomla administrator access via PM. Thanks

globetrotter

More than a month ago #Permalink
Hello, I have set up an admin account for you and have already given you the access data

globetrotter

More than a month ago #Permalink
another question; why does "This package is not available!" appear? ?? where can the customer see additional services and then book? Does something have to be set for this?

globetrotter

More than a month ago #Permalink
The call to "Places" ends in an error message. In the "Places" menu settings, unfortunately, nothing can be set in the "Places Settings".

Attachments (1)

  • mod-setting-places.png
    mod-setting-places.png 131 KB

globetrotter

More than a month ago #Permalink
unfortunately another mistake ... only the criterion hotel can be selected in the search module. the other criteria do not react at all ...

globetrotter

More than a month ago #Permalink
Excuse me, how long do I have to wait for an answer? the chat is apparently not busy either. I need an answer or instructions on how the packages can be shown as "bookable". Unfortunately, nothing can be found in your instructions. thanks

globetrotter

More than a month ago #Permalink
I have been waiting for an answer for days. The chat also seems to be switched off or blocked for me.

Toufiq - Staff

More than a month ago #Permalink
Hi there, We were a vacation. Sorry for the delay response. Your administrator access doesn't work. Thanks

globetrotter

More than a month ago #Permalink
Hello, first of all I ask you to solve the problems I have specified. I bought the "Booking" extension because I want to use it for my travel agency. At the moment my customers have no way to book a travel package. All offers appear as no aviable. Please tell me which settings I can use to correct this. If this is not possible for me in the accessible settings, I would ask you to do this immediately. Unfortunately, there are no explanations for certain settings. Neither in the extension nor on your website are there any explanations of how relationships are to be set up or work.
I also complained that the "Search module" runs into the header. There are no icons like those on your demo version. If I use other icons, they slide into or behind the text, which looks very unprofessional.
Text in the descriptions cannot be formatted. There is ONLY the preset "right-justified" which then also appears very unprofessional on the page.
In the selection of hotel rooms and people, the "+" and "-" options push themselves out of the module limit (very unprofessional :-(). In the Itinario the icon is obviously not integrated as a PNG format. It has a white background, but should with a transparent background !! also looks very unprofessional!
I would be very grateful if you could solve these problems very quickly at first.

Since I did not receive any information from you, I initially closed the access again. It is now open for you again with the user and password sent to you.
thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your feedback. Please provide me the Joomla administrator access via PM and share screenshot which area needs to change. Also, provide me the FTP access via PM.

-Thanks


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