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error on iOS devices triggered by the spbooking.js file

Featured Lock Resolved Bug
Hi, I am using engageabox in the package details but it gives me a javascript error only on iOS devices.
You can see the link:


At the end of the package detail you will find a link to activate the engageabox popup that says "INQUIRY" this functionality works correctly with PC and Android devices, but not on iOS devices.

On iOS devices, the browser reports a Javascript error triggered by the spbooking.js file (line 73) which is very likely to be the reason why the popup doesn't work.

That script is loaded by the com_spbooking component

See screenshot from the iOS browser developer console

ios console.png

Attachments (1)

  • ios console.png
    ios console.png 129.5 KB

2 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thank you for your query to sharing with us. Your query is very useful to us. Sorry for the inconvenience. Please contact your extension provider. I hope engageabox developer will help you to use the popup with SP_Booking.


John La Touche

More than a month ago #Permalink
Hello, thanks for your answer, I already contacted him, it was the first thing I did, in fact the error was found by him, we tested the extension with other extensions and with other templates that use javascript and he did not present any problem with iOS devices.

Please I ask you to take the time to review this error because according to the tests that I have done with other engageabox extensions it has worked correctly in iOS devices.

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