Support Forums

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

error on iOS devices triggered by the spbooking.js file

Featured Lock Resolved Bug
Hi, I am using engageabox in the package details but it gives me a javascript error only on iOS devices.
You can see the link:

https://spider-monkey-canopy-tour.com/package/spider-monkey-canopy-tour.html

At the end of the package detail you will find a link to activate the engageabox popup that says "INQUIRY" this functionality works correctly with PC and Android devices, but not on iOS devices.

On iOS devices, the browser reports a Javascript error triggered by the spbooking.js file (line 73) which is very likely to be the reason why the popup doesn't work.

That script is loaded by the com_spbooking component

See screenshot from the iOS browser developer console


ios console.png

Attachments (1)

  • ios console.png
    ios console.png 129.5 KB

2 Answers

Toufiq - Staff

5 days ago #Permalink
Hi there,

Thank you for your query to sharing with us. Your query is very useful to us. Sorry for the inconvenience. Please contact your extension provider. I hope engageabox developer will help you to use the popup with SP_Booking.

-Thanks
Hello, thanks for your answer, I already contacted him, it was the first thing I did, in fact the error was found by him, we tested the extension with other extensions and with other templates that use javascript and he did not present any problem with iOS devices.

Please I ask you to take the time to review this error because according to the tests that I have done with other engageabox extensions it has worked correctly in iOS devices.


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Sifat

Sifat

Total Accepted Answers: 112
Paul Frankowski

Paul Frankowski

Total Accepted Answers: 97
Toufiq

Toufiq

Total Accepted Answers: 89
FUTURECLIENT

FUTURECLIENT

Total Accepted Answers: 2
Kamruzzaman Alam

Kamruzzaman Alam

Total Accepted Answers: 2

115

Templates

295810

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us