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Error when installing SP Smart Slider

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Hello,
When I want to install SP Smart Slider, it shows me an Error, saying it can't create a folder. I thought of a solution and think that there could be a folder, which i'm not possible to write.
Can you tell me, which folders are needed for the installation and which have to be rewriteable?

Thanks,
Stefan

3 Answers

Ehsan Riyadh

More than a month ago #Permalink
You have to do something for that because may be you have already a folder on module folder.

So, please clear all cache from admin -> maintenance -> clear cache. Check there is no sp smart slider module on extension manager -> manage tab. Finally check on your root folder -> modules section. After that install sp smart slider. Hope it will work.
Regards.

Stefan Eckhardt

More than a month ago #Permalink
Thanks,
I followed your instructions, but it still shows me the same error as before :/

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Can you please make sure that all folders are writtable? See system information.


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