Support Forums

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

External Audio will not play

Featured Lock Resolved Issue
Hello Team,

After waiting for more than a month with no response, I am creating this fresh thread with a expectation that someone would help me. Previous Request

I installed the QuickStart of this design and I am unable to play audio files using the direct play link for the file stored on Google Cloud Storage (Direct .mp3 URL). Page Link

We're storing the files on Google Cloud for better delivery and save bandwidth.

I found something that might help us locate the issue. The URL seems to prefixing the site Link and which is why the external audio is not.

For Example: The following URL:

Is rendering as:

Component in use: SP Strings Component that came along with the template

Pleas help.

Best Regards,
Syed H

9 Answers

Please login to view replies.

Leaderboard (30 days)



Total Accepted Answers: 168
Paul Frankowski

Paul Frankowski

Total Accepted Answers: 111


Total Accepted Answers: 49


Total Accepted Answers: 7


Total Accepted Answers: 5




Community Users


Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us