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External Audio will not play

Featured Lock Resolved Issue
Hello Team,

After waiting for more than a month with no response, I am creating this fresh thread with a expectation that someone would help me. Previous Request


I installed the QuickStart of this design and I am unable to play audio files using the direct play link for the file stored on Google Cloud Storage (Direct .mp3 URL). Page Link

We're storing the files on Google Cloud for better delivery and save bandwidth.

I found something that might help us locate the issue. The URL seems to prefixing the site Link and which is why the external audio is not.

For Example: The following URL:
https://storage.googleapis.com/shahbano-khan/Media/Audio/Desmeon%20-%20Back%20From%20The%20Dead.mp3

Is rendering as:

http://khan.zaha.in/https://storage.googleapis.com/shahbano-khan/Media/Audio/Desmeon%20-%20Back%20From%20The%20Dead.mp3

Component in use: SP Strings Component that came along with the template

Pleas help.

Best Regards,
Syed H

9 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

We have research about your requirement. It's not possible for security reason & permission problem. We have used this js https://wavesurfer-js.org/docs/ for advanced audio.

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi,

Sorry to say that, this feature doesn't exist inside string extension.

You can follow this solution
https://www.joomshaper.com/forums/audios-are-not-playing-and-purchase-link-is-not-working

Thanks

Syed H

More than a month ago #Permalink

Sorry to say that, this feature doesn't exist inside string extension.


After a month+ long wait, that "sorry" is a big disappointment. If that response would have come early, I would have completed the project almost 2 weeks ago.

I am feeling sorry for you and am really disappointed.

Syed H

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your reply. I am really sorry. But, i didn't find your forum post.

-Thanks

Syed H

More than a month ago #Permalink
Toufiq,

Is there now way we can figure out something to play from external URL.
I have all the tools that are required to build the site under Joomla except an audio gallery/player thing.

Please help me.

Regards,
Syed H | http://www.Zaha.in

Toufiq - Staff

More than a month ago #Permalink
Hi, Could you send me your site url with administrator login info & FTP login info via pm. Thanks

Syed H

More than a month ago #Permalink
Hello Toufiq,

Thank you for being so helpful. I have sent the information, please help
I have installed ExtPlorer Component that would allow you to gain access to the file system.

Please Help.

Regards,
Syed H

Toufiq - Staff

More than a month ago #Permalink
Hi, Thanks for your pm. But, can't login.

Warning
Username and password do not match or you do not have an account yet.

-Thanks


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