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Flip box no pictures anymore

Featured Lock Resolved Issue
Hi,

From one moment to the other, flip box is not showing anymore the pictures, why?
Have make a new sites, new addons, but alway no from picture if you put one.

See here: https://kreta-villa.com/index.php/aktivitaeten/tauchen

Thanks for help
Thomas

9 Answers

Ofi Khan - Staff

More than a month ago #Permalink
Please check your IMAGE Directory. Your image is not found in your directory that is why you can't see it. Check this short video for a better understanding.
Image NOT FOUND!!!

You can also add this code to Custom CSS and see changes by yourself.

#sppb-addon-1573217700141 .sppb-flipbox-front{
background-image: url(https://sppagebuilder.com/addons/flipbox/flipbox-bg-1.jpg);
}
#sppb-addon-1573224298444 .sppb-flipbox-front{
background-image: url(https://sppagebuilder.com/addons/flipbox/flipbox-bg-1.jpg);
}


- Best regards

Thomas

4 weeks ago #Permalink
Hi,

In my image folder there are the pictures.

And in your video the link is wrong. If you call: https://kreta-villa.com/images/2019/11/13/de-bubblemaker-blog-post-503x289.jpg
you can see the picture.

In templates/shaper_resort/sppagebuilder/addons I had to made a folder "flipbox", there was no one, and I put also there the pictures, but not working.

As I said, it worked before, than without any changes it doesn't.

By the way, I bought just a few days ago your tamplate, and after installation it says that SP Page Builder must be updated, but I can not, you want to pay me again. When I buy a template I would like to have all the stuff inside up to date or to be able to update it, but pay again it's not a nice way...
My version of SP PB is 3.6.2. so maybe there is a bugfix in the newest version, because I see that many people here have problems with flipbox.

Kind regards
Thomas

Ofi Khan - Staff

4 weeks ago #Permalink
Hi,

In my image folder there are the pictures.

And in your video the link is wrong. If you call: https://kreta-villa.com/images/2019/11/13/de-bubblemaker-blog-post-503x289.jpg
you can see the picture.

In templates/shaper_resort/sppagebuilder/addons I had to made a folder "flipbox", there was no one, and I put also there the pictures, but not working.

As I said, it worked before, than without any changes it doesn't.

By the way, I bought just a few days ago your tamplate, and after installation it says that SP Page Builder must be updated, but I can not, you want to pay me again. When I buy a template I would like to have all the stuff inside up to date or to be able to update it, but pay again it's not a nice way...
My version of SP PB is 3.6.2. so maybe there is a bugfix in the newest version, because I see that many people here have problems with flipbox.

Kind regards
Thomas


1. So you can change the link and it will work fine. I have checked by inspecting.
2. I think you have bought template plan. If so, then SP Page Builder does not come with it. It is sold separately.

- Best regards

Thomas

4 weeks ago #Permalink
Hi,

1. than please tell me where exactly I can change it, which file, where?
2. Yes, I bought a template plan, but SP PB was included and the whole template based on it.

Regards
Thomas

Ofi Khan - Staff

3 weeks ago #Permalink
Hi,

1. than please tell me where exactly I can change it, which file, where?
2. Yes, I bought a template plan, but SP PB was included and the whole template based on it.

Regards
Thomas


Sorry for the delay.
Please add your changed code to Custom CSS.
Go to Administrator -> Templates -> Template Options -> Custom Code -> Custom CSS

- Best regards

Thomas

3 weeks ago #Permalink
Hi,

O.k. now clear, but this is more a workaround than a solution, I would like to work with the backend. I have also always to find the ID and put it in the custom css for any flipbox I make, not really comfortable.
Is that not a bug, you have an update?

Kind regards
Thomas

Ofi Khan - Staff

3 weeks ago #Permalink
Hi,

O.k. now clear, but this is more a workaround than a solution, I would like to work with the backend. I have also always to find the ID and put it in the custom css for any flipbox I make, not really comfortable.
Is that not a bug, you have an update?

Kind regards
Thomas


I am not sure about it's a bug or not. But I am forwarding this to the team. They will check it. If it's a bug, then it will be fixed in the next update.

- Best regards

Thomas

3 weeks ago #Permalink
Thanks, but will not help me, because I cannot update without again paying for SP PB - as I said not really happy with your tamplate which I bought, doesn't run good and selling a template with an old SP PB, so that you have to pay again for SP PB, is not a nice way...
I can give the template back and get my money back? You advertise: "7 Days Money Back Guarantee! "

Ofi Khan - Staff

3 weeks ago #Permalink
Thanks, but will not help me, because I cannot update without again paying for SP PB - as I said not really happy with your tamplate which I bought, doesn't run good and selling a template with an old SP PB, so that you have to pay again for SP PB, is not a nice way...
I can give the template back and get my money back? You advertise: "7 Days Money Back Guarantee! "


The templates and SP Page Builder are two separate products that we sell. You can use the templates for a lifetime but you won't get SPPB if you don't buy it with templates. For any issue regarding refund, please mail to [email protected]

- Best regards


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