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Floox error page not working, shows 500 Server error

Featured Lock Resolved Issue
Hi,

I have recently installed Floox onto an existing website and made it the default template. All pages are working fine, but the expected error page does not load - if I try to test it, I just get a 500 error:

This page isn’t working

http://www.mydomain.co.uk is currently unable to handle this request.
HTTP ERROR 500

The expected error.php file is in the template directory, my htaccess file matches that of other JoomShaper websites I use, so I am unsure what the issue may be, can you help?

Thanks,

Chris

3 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
probably there is issue with J3.8,
please download Helix3 Template and take error.php file from it, replace that one from Floox.

Chris

More than a month ago #Permalink
Ahh yes, perfect, that worked!

Many thanks,

Chris


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