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Forced License Renewals?

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Hi, I had a DEV license that expired a couple of months ago. Now, after updating Joomla to latest version, I am not able to update SP PRO, it says: Failed to download package. Download it and install manually with a link. But the link comes up blank on the browser.

Now our site is broken. My understanding was purchasing license is mainly for support. But based on the current problem, it seems once we use your product, we are forced to keep paying for the rest of the websites life, otherwise the site becomes broken after any Joomla update.

Is this licensing assumption accurate or there is a technical issue with the link to download the latest version of SP PRO?

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Paul Frankowski

Paul Frankowski

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