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Formatting issues on website

Featured Lock Resolved Issue
Hi, I'm looking for some advice as I'm aware many issues are user error and as a newbie to SPPB I would be grateful for suggestions as to where I may be going wrong.

I am having problems with formatting. By that I mean header and text colours, social media icon colours and layouts, feature box colours and borders, testimonial borders. When I make changes they don't always show up in preview or on a live page. Sometimes they do show up but revert a day later as in the case of the first screenshot I've taken below. (They were fine when I went live)

attachment feature.png is how I see the features, the headings and icons should have colour and each feature has a border and is nicely laid out rather than looking like this, the webpage is: https://www.confidentdrivers.co.uk/adis

attachment img-5886.png the connect with us on social media information should actually be in a border, with colour for the heading, different colours for the social icons which should be horizontal not vertical. The current webpage is https://www.confidentdrivers.co.uk/about-us. This is a saved section - which is ok on their original page but the formatting is lost on this later page. Despite all the settings being in place.

I use the backend editor as I have to turn off the JCH plugin to get the frontend editor to work.
I have cleared the browser cache, deleted cache on the Joomla system and done a master flush using the super cacher in my CPanel. Sometimes that helps, sometimes it doesn't.

Interestingly if I turn off the JCH plugin and look at the frontend editor everything is exactly as it should be. I saw on the forum that swapping between the backend and frontend can cause problems. Which of course I read after seeing what it looked like on the frontend. Could me checking the frontend have caused the issue and if so do I need to delete it all and start again?

I have tried using both Chrome and Safari as well as clearing the cache in the ways listed above.

I would be grateful for any other ideas or suggestions as to where I'm going wrong or whether it is only my cache and browsers and it looks ok for everyone else?

Thanks in advance Tracey

Attachments (2)

  • feature.png
    feature.png 43.8 KB
  • IMG_5886.png
    IMG_5886.png 45.2 KB

1 Answers

Tracey Field

More than a month ago #Permalink
I may have worked it out, I'd forgotten to re-enable my JCH optimise plugin after turning it off to check the frontend editor. My formatting is all back and seems stable again.

Fingers crossed that does the trick and maybe someone else will find it helpful if they have the same issue in the future and is looking in the forum for ideas. User error again!


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