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Front End Editing not working

Featured Lock Resolved Bug
Hi, the front-end editing is not possible. Just updated helix3 template and spb to the latest version but front end editing is still not possible. I only see the header and footer but no content and no admin section on the left side. Any idea why not? thank you for your support in advance.

18 Answers

Babangida

More than a month ago #Permalink
I am experiencing the same issues and there seems not to be a reply

uapmr

More than a month ago #Permalink
Hi, I also would like to know if there is a fix for the above issue.

uapmr

More than a month ago #Permalink
Ok, I have found a solution for me. Hope this guidance could be of any help for the other users. In my case I have solved the problem by disabling two plugins that for me were "System - EU e-Privacy Directive" and "System - EU e-Privacy Directive Geo IP", I also came across this other answer where another user solved it disabling another plugin https://www.joomshaper.com/forums/sp-page-builder-3-front-end-editor-is-hanging-and-not-working#reply-168643

selma123

More than a month ago #Permalink
Hi, I don't have such extension installed and am still waiting for a solution proposal from the developer team. My clients needed to edit there page from front end with new year greetings and that's very disappointing that nothing happens. Thank you in advance for your support or solution hints. It's not acceptable that with each update something is not running anymore and needs a lot of time and money to investigate and fix.

selma123

More than a month ago #Permalink
Hi,

I need to edit pages in front end and am waiting since December for a support. I have latest joomla version 3.9.2 and spb 3.4.1 installed. Any solution idea? thank you in advance.

ND

More than a month ago #Permalink
Hi there,

I got the same problem!!! ;-(

When will it be resolved?
Thanks in advance
nd

Brian

More than a month ago #Permalink
Hello everyone,

I just found sh404sef - System plugin is causing the problem for me. I started disabling the latest plugins I added one at a time, cleared my cache and tested the Frontend Editing until I figured out which plugin caused the issue.

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. And we are extremely sorry for the late response. Since it's a common issue and most of the cases we found some third party plugin or css compression may causing the issue. You can check this reply https://www.joomshaper.com/forums/frontend-editor-not-working-5#reply-145243
Hope this will help.

-Best Regards

jeronimo89

More than a month ago #Permalink
Hi
i have the same problem but on MAC OS X that's ok but not on windows and with the las version of Chrome.
In joomla 3.9.2 and sp page builder 3.4.1
why on MAC that is ok ?
Please help me to find the solution
Best regards
Jérôme

Sifat - Staff

More than a month ago #Permalink
Hi
i have the same problem but on MAC OS X that's ok but not on windows and with the las version of Chrome.

Hi,
I found it's working fine in my end. Please clear your joomla and browser caches and let me know.

jeronimo89

More than a month ago #Permalink
Hi

i install the last sp page builder and after i clear the cache of Chrome and that's OK.
Thank you very much
:D :D :D

Sifat - Staff

More than a month ago #Permalink
Hi

i install the last sp page builder and after i clear the cache of Chrome and that's OK.
Thank you very much
:D :D :D

You are always welcome :)

selma123

More than a month ago #Permalink
Hi

I installed latest version of SPB 3.4.2, cleared joomla cache and still not working. I'm also working on mac. I see only the header, footer and on the left side grey empty space where the SPB edit panel should be.

thanks for your support in advance.

best regards.

Sifat - Staff

More than a month ago #Permalink
I installed latest version of SPB 3.4.2, cleared joomla cache and still not working. I'm also working on mac.

Please install a quickstart package in your server and check if the editor works or not.
let me know your test result.

-Thanks

selma123

More than a month ago #Permalink
Hi Sifat

I have many different sites installed on my server, also with quickstart packages and they are all working fine.

any other hint? Do you need backend admin access maybe to check?

thank you in advance

Sifat - Staff

More than a month ago #Permalink

I have many different sites installed on my server, also with quickstart packages and they are all working fine.

Hi,
Thanks for your reply. On that case it's more obvious that it's happening because of some third party plugins or components. May be JCE or you can check this by changing your default editor to tinymce.
Hope this link will help you https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions

-Best Regards

selma123

More than a month ago #Permalink
Hi,

I have deactivated all JCE related plugins and components and still not possible to edit in front-end.

I see only Top Navigation, Footer but no content. Any other idea to solve this bug?

Thank you in advance for your support.

Sifat - Staff

More than a month ago #Permalink
Hi,

I have deactivated all JCE related plugins and components and still not possible to edit in front-end.

I see only Top Navigation, Footer but no content. Any other idea to solve this bug?

Thank you in advance for your support.

Please disable all third party extensions. Create a new pagebuilder page and then check if that works or not.
If creating a new page solves the issue then you need to disable all modules one by one on the affected page.

You can also the issue by enabling the default template protostar

Please let me know the update.

Note: Make sure you've a backup of your full site before doing any kind of changes.


-Best Regards


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