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Front end of site is down

Featured Lock Resolved Issue
My Hlix template site went off line suddenly. With the following error. Only the front end is down.
Fatal error: require_once(): Failed opening required '/home/hartfor2/public_html/libraries/joomla/document/html/renderer/head.php' (include_path='.:/usr/local/php56/pear') in /home/hartfor2/public_html/templates/shaper_helix3/error.php on line 28

2 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
I don't understand, you put question about helix3 in Helix Ultimate category, please decide !!!:(
If we talk about Helix3 , you have to update helix3 framework plugins.
If your Joomla cannot find them, just download helix3 template and install it. It will update all.
----
Also we suggest to change PHP version from 5.6 to 7.0.31.

Paul Frankowski - Staff

More than a month ago #Permalink
If you do not use there any Helix3 based template, just uninstall all helix3 related plugins and template.


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