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Fronted editor doesn’t work after update to sp pagebuilder pro

Featured Lock Resolved Issue
After installing sp pagebuilder pro, when using frontend editor, the site only contains the header and footer.
We worked with SPPB lite before and the helix ultimate.

7 Answers

Al Mamun - Staff

More than a month ago #Permalink
Hi,

Did you try by clear your browser cache and server cache? I think there is a cache problem.

Thanks,
Mamun

Romana Kirchmayr

More than a month ago #Permalink
Hi,

Yes, we already cleared all caches several times. In Joomla as in the browser.

The first site "Home" can only be used by the backend editor. Frontend editor only shows header and footer and the button "edit page" is missing as well.

Al Mamun - Staff

More than a month ago #Permalink
Hi,

In that case please give your website login details in private message. To send private click on my profile picture.

Thanks,
Mamun

Jason

More than a month ago #Permalink
I am also having the same issue, except I didnt use Lite version, just went straight to Pro. How can this be resolved please? Its a pretty big issue seeing as this is main functionality of your component.

Al Mamun - Staff

More than a month ago #Permalink
Hi Jason,

Commenting here and there is not give you the solution. So please create a forum post our support engineer will help you.

Thanks,
Mamun

Jason

More than a month ago #Permalink
Hi Jason,

Commenting here and there is not give you the solution. So please create a forum post our support engineer will help you.

Thanks,
Mamun


Why do you not post the solution or better still just fix the component? Everyone having to give you access to their secure website backend's is not a solution!

Al Mamun - Staff

More than a month ago #Permalink
Hi Jason,

Everyone problem is different. 95% time that is server issue or other component/module conflict issue. So how can we give you one medicine for all diseases?

Thanks,
Mamun


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