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Frontend Editor not working

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Hello together.
Unfortunately, I can not edit any pages in the frontend editor. If I click the button to edit in the frontend, although a new window opens, but there appears only the loader. And then nothing happens anymore. Have already tested different browsers and already completely uninstalled and reinstalled Pagebuilder. Everything without success.
Can anybody help me further? I would be very happy about it.

Thanx a lot.

Frank

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10 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
1) do you have there installed / published Cookie module/plugin ?
If yes, please disable , clear Joomla/Browser cache and try again

2) Do you have installed/published JS & CSS compression plugin (JCH Optimize or similar) ?
If yes, please temporary disable , clear Joomla/Browser cache and try again

3) You cannot edit any page or only single one?
Make a test, also with basic Page where is only Text addon published.

4) Template Name? if Flex from Apikko all is clear, I know why.

Franky74

More than a month ago #Permalink
Hi,
1) do you have there installed / published Cookie module/plugin ?
If yes, please disable , clear Joomla/Browser cache and try again
- Nothing like that, cache cleared but nothing happended

2) Do you have installed/published JS & CSS compression plugin (JCH Optimize or similar) ?
If yes, please temporary disable , clear Joomla/Browser cache and try again
- No compression plugin

3) You cannot edit any page or only single one?
Make a test, also with basic Page where is only Text addon published.
- The problem happens on all pages. Even new ones.

4) Template Name? if Flex from Apikko all is clear, I know why.
- Shape doctor
Even don`t work if I choose Beez or Protostar

Paul Frankowski - Staff

More than a month ago #Permalink
Last question have you checked : Technical requirements and PHP configuration
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#general

Franky74

More than a month ago #Permalink
I checked the configuration. Everything was fine. I have different sites at this server with the same PHP settings. And there is no problem with the frontend editor. Only at one site, I can`t use it.

Paul Frankowski - Staff

More than a month ago #Permalink
Hmm, indeed puzzle.

Can you wait with solution till 21 June? All our developers are on holidays. If yes, thanks and please remind me on that day.

ND

More than a month ago #Permalink
Hi Paul,

on my side it seems to be JCH Optimize Pro. But what do you mean with "temporary disable"? After cache deleting and enable JCH again same problem like before. So if that means, I need to have disabled JCH totally all time to use frontend editing with page builder, this is for me not really satisifying and acceptable since the "older" version of page builder worked and the latest version schould actually the better one, or?

So let me please kindly know, when you have resolved the problem - thank you in advance
Regards
ND

Jose

More than a month ago #Permalink
I have the same issue. Do I need to have JCH Optimize disable everytime I do some changes? Not fun!.:o

Rakesh Prabhakar

More than a month ago #Permalink
Hi
I had encountered somewhat similar issue and resolved by disabling js compression in template.
May be you can try disabling template compression.
If it works ok then exclude the editor js files from compression

Paul Frankowski - Staff

More than a month ago #Permalink
You can use JS compression, but with field to extract some files. Read tip cloud

ND

More than a month ago #Permalink
Thanks for your hint - I'll try it out ;-)


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