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frontend showing error 500 after insalling quickstart and updates

Featured Lock Resolved Issue
Hi,
I installed spectrum quickstart and updated everything as instructed. However joomla couldn't upload the last SP update file (https://www.joomshaper.com/updates/com-sp-page-builder-pro.xml) and the frontend shows a 500 error message. The backend works... but informs me I should have newer PHP ( your server is using PHP 5.4.45 which is obsolete ...). I have PHP 7 (with OVH.com).
I installed spectrum template just before and the frontend was working.

I have installed 4 websites with Joomla before and never encountered such problems. Thank you for your help. Matt

5 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
PHP 5.6 is fully safe, so far.
---
with PHP 7.0.27 should be even better.

Paul Frankowski - Staff

More than a month ago #Permalink
Hi Matt,
are you sure that you have set PHP 7 there?
which one 7.0.x or 7.1 or 7.2 ???

Please use PHP 7.0.x at the start. And check again.
---

Your membership doesn't allows you to update SPPB Pro.
Why? Read Pricing section again (faq)

Matthieu

More than a month ago #Permalink
Hi! Thanks for replying.
It was PHP 7 from the start.
But I can shift to 7.1 or 7.2.
It is also set on Legacy; phpcgi...

I didn t know I couldn't ddl SP PRO. Ok.

Matthieu

More than a month ago #Permalink
Hello. I actually changed to PHP 5.6 and the frontend is working now. Is it going to be a problem to build the site on PHP 5.6.


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