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GDPR Popoup Snippet not Rendering on Screen

Featured Lock Resolved Issue
OK, so in regards to this GDPR, I'm trying to include a code snippet for visitors to either accept or decline cookies to be downloaded to their browsers. I am currently using Helix 3 (for this one site) and it's not allowing the popup to show. I have other site using SP Page Builder and not having any issues. Perhaps I'm missing something or the template is not compatible with it. Been running into a lot of issues with the the GDPR Law and hope this can be resolved.

Snippet I'm using where I need to embed HTML code int the Index.php file is here: https://cookie-script.com. Thus far it works great with the exception of this one site..

Thanks guys for your help,
Steve

11 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
@steve, Now about what addon you are talking about?

In contact addon Checkbox field you can add HTML tags, with link too.
In our plugin SP Cookie Consent - you can add HTML code also.

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
please contact with script developer, we cannot support any code which you find in internet.
--
Beside why don't you install cookie module/plugin or GDPR extension from Joomla Extension Directory. They are fully Joomla ready.

Steve

More than a month ago #Permalink
lol, I looked for it, didn't find it. I'll look again.

Steve

More than a month ago #Permalink
How long til the next update is released? I'd like it so the site visitor can decline as well Accept. I would also like the ability to view other types of security policies. Also would like the ability for users to change their settings by use of a "Cookie Settings" tab or button located on the site. Hope these features are being considered.

Thanks Paul,
Steve

Attachments (1)

  • edit_tab.jpg
    edit_tab.jpg 35.5 KB

Steve

More than a month ago #Permalink
I'm not seeing where I'm able to show a link to the site Cookie policy. I suspect that will be added with other functions like the script I'm currently using on other sites.

Steve

More than a month ago #Permalink
Yes, I was referring to SP Cookie Consent. All set. Thanks.

Steve

More than a month ago #Permalink
Any reason why when I click on the "AI Accept" button, the popup doesn't go away until I refreash the page?

Paul Frankowski - Staff

More than a month ago #Permalink
Steve, in most cases it's JavaScript conflict issue.
>> https://www.joomshaper.com/forums/pop-up-from-cookie-consent-plugin-does-not-remove

Toufiq should have fix code.

Steve

More than a month ago #Permalink
Hi Paul,

I do not have the jch_optimize plugin in my site: http://allamericangoldcorporation.com

Paul Frankowski - Staff

More than a month ago #Permalink
but you have JavaScript conflict probably, please contact with T


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