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Helix 2.5.3 error page 404 stops Joomla's redirect from working

Featured Lock Resolved Bug
I have helix 2.5.3. When I create a redirect for my site to another site, the redirect doesn't work and the helix system takes over and shows a 404 page. How do I force the Joomla redirect to work?

5 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please use the cpanel redirect option.

-Thanks

Gary

More than a month ago #Permalink
Just tried it, doesn't work. Your system blocks Cpanel redirect from working on something like http://site.com/webinar

Toufiq - Staff

More than a month ago #Permalink
Just tried it, doesn't work. Your system blocks Cpanel redirect from working on something like http://site.com/webinar


Hi there, Please watch this video.

https://www.youtube.com/watch?v=m6UwmHOe6aY

-Thanks

Gary

More than a month ago #Permalink
I think you guys should fix Helix and allow core Joomla to work. You should never block core Joomla. I did exactly what is suggested in the video and your template overrides that redirect from Cpanel. At the moment I found a work around with someone else's plugin, but had to build a page to do it. You should build into that template a fix like:

if (Joomla override exists for link) {
allow it;
} else {
continue with 404;
}

Toufiq - Staff

More than a month ago #Permalink
I think you guys should fix Helix and allow core Joomla to work. You should never block core Joomla. I did exactly what is suggested in the video and your template overrides that redirect from Cpanel. At the moment I found a work around with someone else's plugin, but had to build a page to do it. You should build into that template a fix like:

if (Joomla override exists for link) {
allow it;
} else {
continue with 404;
}


Hi, Thanks for your reply. Please check the pm. I have sent you url, please create the problem there & let me know. Thanks


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