Support Forums

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

! ! ! Helix Errors

Featured Lock Resolved Issue
Hi,

I am posting this issue again because I am hoping that someone will see the new post and respond.
I have been waiting for a week now for support on my issue and have received no responses what-so-ever.

I am receiving these errors on my site -

Notice: Indirect modification of overloaded property Joomla\CMS\Menu\MenuItem::$colw has no effect in /home/develop/public_html/plugins/system/helix/core/classes/menu.php on line 93

Notice: Indirect modification of overloaded property Joomla\CMS\Menu\MenuItem::$colw has no effect in /home/develop/public_html/plugins/system/helix/core/classes/menu.php on line 93

Notice: Indirect modification of overloaded property Joomla\CMS\Menu\MenuItem::$colw has no effect in /home/develop/public_html/plugins/system/helix/core/classes/menu.php on line 93

Warning: require_once(/home/develop/public_html/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /home/develop/public_html/templates/shaper_corporex/error.php on line 27

Fatal error: require_once(): Failed opening required '/home/develop/public_html/libraries/joomla/document/html/renderer/head.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/develop/public_html/templates/shaper_corporex/error.php on line 27


If this issue could be looked at as a matter of extreme urgency, that would be much appreciated! Our business has a staffing of over 80-100 people and we have been without our Intranet now for 2 weeks, which means the situation is now severely affecting the productivity of the entire business as staff can't access policies, forms and files needed for their work!

A copy of the site has been uploaded for public access and you can find it here.

Pages where you can reproduce the issue are -

Here... and here...

If someone could please get back to me as soon as possible and if necessary I can provide Admin access details for them to take a look.

Thanks in advance!
Sarah

Attachments (1)

  • SnapCrab_NoName_2018-11-28_9-27-51_No-00.png
    SnapCrab_NoName_2018-11-28_9-27-51_No-00.png 116.9 KB

9 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
sorry for delay.
Your first question was "gone", because you put 2nd post inside it.

It looks like problem with helix and new joomla.
Corporex is general is based on old Helix II.
Have you updated helix framework inside ?


----
Honest advice:
In general you should consider to use template based on Helix Ultimate.
It would be much better, if you think 2 step ahead what would happen when Joomla 4.0 will appear .

Paul Frankowski - Staff

More than a month ago #Permalink
Your Helix II inside should have v2.5 -- if it doesn't have - please download : https://www.joomshaper.com/joomla-templates/helix-ii

and install, it will update framework inside.

Sarah Morris

More than a month ago #Permalink
Hi Paul,

Thank you for getting back to me!!

I have tried installing Helix II as you linked above, plus clearing all caches etc. and am not seeing any changes.

I'm not sure it has worked...? Coprorex still looks the same and all issues are still occurring.

It is my plan to upgrade out Intranet to a much newer template, but unfortunately we are undergoing a organisational rebranding at the moment and until that is implemented and sorted I am not allowed to redevelop our Intranet.

If you could help me find a solution that will get us through until a new site can be built, that would be very much appreciated!

I hope it's OK, I have PM'd you the access details to my site. If you could please take a look around and see what you can do, that would be wonderful!

Thanks so much in advance,
Sarah

Sarah Morris

More than a month ago #Permalink
HI Paul,

Is there any chance you can take a look at my site?

If I haven't go a resolution by Monday, I will just have to outsource the work to a developer who can diagnose the issue and resolve it for me as I'm not getting a resolution fast enough on these forums.

Our business has been completely without our Intranet for over 3 weeks now and we just can't afford to wait any longer!

Thanks,
Sarah

Paul Frankowski - Staff

More than a month ago #Permalink
Yes, sorry... I have cold, don't think clear.

Sarah Morris

More than a month ago #Permalink
Hi Paul,

Thanks for getting back to me... sorry to hear you're unwell.

If you could please let me know when you think you might be feeling well enough to take a look at my site that would be much appreciated.

I'm getting a lot of pressure to have the issues resolved as soon as possible, so I might just need to go to an external developer if you still need another day or so.

Thanks!
Sarah

Paul Frankowski - Staff

More than a month ago #Permalink
For now I've done:
1) Joomla update from 3.9 to 3.9.1
2) Disabled all menu plugins from Skyline Menu (year 2011)
3) Disabled menu plugin JUX Mega Menu Framework (year 2013)
4) Checked Menu settings
5) Temporary disabled errors from display - I hope till tomorrow real fix

----
We have winter, so... you know how it's ... cold everywhere. thanks

Sarah Morris

More than a month ago #Permalink
Thanks Paul, much appreciated!

Paul Frankowski - Staff

More than a month ago #Permalink
FINAL REPORT:

1) template fixed, indeed the notice on home page was from template issue. Developer fixed it.

Now my part.
2) Problem on selected subpages with RSFiles component were caused by component override.
Someone (previous webmaster?) made component override inside template folder -- all was great till new Joomla 3.9 update. You updated RSFiles as well, but inside template still were old files. And Opsss, it doesn't work...

I just moved folder "com_rsfiles" from /templates/shaper_corporex/html
to /templates/
where is NOT used anymore.
This part was to be honest beyond support, but lucky you.
If there were important modifications you have to do them again, but this time take code from new version of component.


3) Problem with module jw_srfr (homepage) - can have this same source as (2) , it was also overridden.


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 129
Sifat

Sifat

Total Accepted Answers: 88
Toufiq

Toufiq

Total Accepted Answers: 41
Pavel

Pavel

Total Accepted Answers: 6
Al Mamun

Al Mamun

Total Accepted Answers: 3

114

Templates

292559

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us