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Helix Framework is messing up thirdparty extensions

Featured Lock Resolved Issue
It appears that you templates and Helix Ultimate Framework does not work with any third party extensions. I installed Fabrik,com extensions to develop database applications. When i display the modules under the Mega Inc or any other template the original display is all messed up.

Refer to screencap1 - Joomla Framework display
Refer to Screencap2 - Helix Ultimate Framework Display.
Refer to Screencap4 - When i click the edit button under Joomla Framework
Refer to Screencap3 - When i click the "edit" Option under Helix Framework.

You need to fix this disaster quickly. I have made a public review of Joomshaper in https://www.trustpilot.com. Please forward this to your CEO as I will be doing a full blown review in Tech Republic soon.

The URL is http://reports.emastpa.com.my/mediclinic/

Attachments (4)

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  • Screencap2.png
    Screencap2.png 16.2 KB
  • Screencap4.png
    Screencap4.png 17.4 KB
  • Screencap3.png
    Screencap3.png 21 KB

6 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
Helix Ultimate Framework does not work with any third party extensions.

Of course, this is lie.

Anyway for me it looks like blackmail. Is it popular behavior in your business or you have a bad day?
---
Sure, I will redirect.

Murugappan Ramanathan

More than a month ago #Permalink
I dont care what you think! Solve the damn problem!

Paul Frankowski - Staff

More than a month ago #Permalink
You don't have to be so rude here. It's an open forum many people may see your words.
---
I hope you read Support Policy (8. What is NOT Covered by Support), if not please read before you add a new post.

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Hi Murugappan,
Thanks for your query. When you are gonna show a component/module view in a template, then it's normally it will come up with the template style. This is happening here and the market has lots of extensions. So, it's not possible the make a style for all for each template. in the mega inc template we didn't mention anywhere that, we gave support Fabrik on this template :). Please don't take it personally, I just explained you the system.

Now, we can give you a special help, If you can pm me the Joomla credentials then, I will try to make the Fabrik style compatible with the template as much as we can.

- Thanks for being with us

Murugappan Ramanathan

More than a month ago #Permalink
Hi Rifat,

Thank you for the reply. I was taking it personal until this guy Paul Frankowski was rude in his remarks.

Anyway, please tell me what credentials you need and i will provide you. One thing i cannot give you is the access to the cpanel of our development site.

Murugappan Ramanathan

More than a month ago #Permalink
Hi Rifat,

I have decided not furnish you with the credentials in view of our group of companies and partners decisions on the following:

(1) Not to use any third party extensions with Joomshaper's templates as the risk is to high with regards to maintenance, support and upgrades.
(2) If we do need to use such third party extension, which will be the case mostly, we will switch to Joomla's Protostar template instead.
(3) To treat Joomshaper's templates with extreme caution and conduct extensive testing prior to use.
(4) Joomshaper's Page Builder will be used as the standard tool for page development and in the event it fails we will switch to Quix, if it helps.
(5) We will use Themler to develop our own templates and publish them for free so that other users can use.

For you information, our group is involved in creating extensive software for the medical and health care industries and have partners in Bangladesh, Arab Saudi, Thailand, Asean Countries and Hongkong who refer to use for guidance. The above will be our recommendation to these partners as well.

Thank you so much for the assistance on this case.


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