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Helix Image Not Showing in articles

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Hi I seem to get this issue a lot across different templates.

Once again, Helix blog images are not displaying on the site - only Joomla images.

https://bestpriceremovalsandstorage.com.au/busselton-dunsborough-removalist-news.html

Each of the items in this blog have a helix image set, but it does not display on any of the pages or the blog page.

10 Answers

Shibbir

More than a month ago #Permalink
Hello there,

I just talked to our developer team. For this template HELIX Blog Options feature is not available. You need to upload the image from Images and Link tab.

Thanks.

Shibbir

More than a month ago #Permalink
Hello there,

I see that the image you upload is not found in the code. Can you re-upload the image please and try to update the HELIX3.

Thanks.

Paul Andrews

More than a month ago #Permalink
Hi Shibbir, yes not in the code at all, just: background-image: url((unknown));

Helix was showing as up-to-date but was ver3 2.2, I updated to ver3 2.3, template was also showing as up to date but needed updating - weird, neither was being reported in the update system.

But still images are not showing: https://bestpriceremovalsandstorage.com.au/busselton-dunsborough-removalist-news/80-removal-stories/78-moving-home-in-dunsborough.html

Shibbir

More than a month ago #Permalink
Well,

Then send me your site administrator login details via pm with this forum post url.

thanks.

Shibbir

More than a month ago #Permalink
Hello there,

Check the site. The blog image is showing. You didn't add any image that's why it was not showing.

Thanks.

Paul Andrews

More than a month ago #Permalink
NO, that is not what I said. You have put an image in the 'Joomla Images', I could have done that, it is not what I wanted. I referred to the Helix Blog Standard image not showing on the article or the blog page.

Attachments (1)

  • helix.png
    helix.png 111.8 KB

Shibbir

More than a month ago #Permalink
Hi there,

Check the site again and let me know.

Thanks.

Paul Andrews

More than a month ago #Permalink
Neither of the existing photos I had uploaded display on the article pages.

Paul Andrews

More than a month ago #Permalink
This will be the first time I've said this about Joomshaper, but that's really not good enough.


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