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Helix Layout changes not saving

Featured Lock Resolved Issue
I am using Helix Framework to change layout in a site and I cannot 'Save' or 'Save and Close' any layout changes.

I have cleared the cache an tried different browsers but no luck.

Any suggestions?

12 Answers

Toufiq - Staff

More than a month ago #Permalink
Hello,

Thanlks for your reply. Please follow below url instruction.

http://www.joomshaper.com/forums/template-manager-save,-close,-save-close-buttons-not-working

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your query. Please update helix framework.

-Thanks

MarquisBcast

More than a month ago #Permalink
I downloaded the Helix Template

This is not fixing the issue as my template is Organic Life

Should I be updating the extension?

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

I downloaded the Helix Template

This is not fixing the issue as my template is Organic Life

Should I be updating the extension?


Hi, Thanks for your reply. Please give me site url and administrator info via pm. Thanks

MarquisBcast

More than a month ago #Permalink
But I am using Organic Life Template (not Helix Template)

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

But I am using Organic Life Template (not Helix Template)


Tom Hassall wrote:

But I am using Organic Life Template (not Helix Template)


Thanks for your query. Helix framework are included with our template, that's why told you to make update helix framework. Thanks

MarquisBcast

More than a month ago #Permalink
So do you mean update the Organic Life template?

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

So do you mean update the Organic Life template?


Thanks for your reply. Yes you have to update. Thanks

MarquisBcast

More than a month ago #Permalink
Toufiq I have done too mush customisation to the template to warrant uploading a newer version of Qubic.

It's just saving Helix Layout's I am having an issue with.

Is there a file or Zip you can send me I can drop in for the Helix section of Qubic?

MarquisBcast

More than a month ago #Permalink
Tom Hassall wrote:

Toufiq I have done too mush customisation to the template to warrant uploading a newer version of Organic Life.

It's just saving Helix Layout's I am having an issue with.

Is there a file or Zip you can send me I can drop in for the Helix section of Organic Life?

Toufiq - Staff

More than a month ago #Permalink
Tom Hassall wrote:

Tom Hassall wrote:

Toufiq I have done too mush customisation to the template to warrant uploading a newer version of Organic Life.

It's just saving Helix Layout's I am having an issue with.

Is there a file or Zip you can send me I can drop in for the Helix section of Organic Life?


Hi, Please give me your administrator info via pm. Thanks


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