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Helix Shortcodes Button without function

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Hello Support,

I am trying to insert a Helix Shortcake (e.g. Accordion), but when I click on the Button "Helix Shortcode" in editor, nothing appears (no window opens). I tried it already with different Browsers, but nothing opens. Plugin is activated.

How can I use shortcakes? :(

Thank you in advance.

Best regards,
Daniel

9 Answers

Alex Smirnov

More than a month ago #Permalink
Hi Daniel,

Could you please PM to me your site URL and its Joomla super user credentials to have a look around?

Regards,

Alex

Alex Smirnov

More than a month ago #Permalink
Hi Daniel,

The "Helix Shortcode" inoperative button seems like a bug to me. Apology for that. I've referred this to our core developers to look at, so please bear with us in the mean time.

Regards,

Alex

Daniel

More than a month ago #Permalink
Hi Alex,

What is the latest Status in this isses?

Thanks,
Daniel

Alex Smirnov

More than a month ago #Permalink
Hi Daniel,

Sorry, no news yet.

Regards,

Alex

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
I have made a quick fix. Please download and install and refresh your browser https://github.com/JoomShaper/Helix-Joomla

Daniel

More than a month ago #Permalink
Thank you Kawshar, this helped! :)

desarrolloglobal

More than a month ago #Permalink
Hi I have the same problem, I install the Store II template, and I am trying to insert a Helix Shortcode, but when I click on the Button "Helix Shortcode" in editor, nothing appears (no window opens). I tried it already with different Browsers, but nothing opens. Plugin is activated.

Attachments (1)

  • 0000shortcode.png
    0000shortcode.png 20.6 KB

Daniel

More than a month ago #Permalink
Interesting... I just tried to insert something via Helix Shortcode, but it is again not working!
I updated to Joomla V3.6.2 - what should we do now? :/

Daniel

More than a month ago #Permalink
Dear Support,
can you please give us a response? Thank you in advance.
Best regards,
Daniel


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