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Helix Shortcodes Button without function

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Hello Support,

I am trying to insert a Helix Shortcake (e.g. Accordion), but when I click on the Button "Helix Shortcode" in editor, nothing appears (no window opens). I tried it already with different Browsers, but nothing opens. Plugin is activated.

How can I use shortcakes? :(

Thank you in advance.

Best regards,
Daniel

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