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Helix ultimate lost menu after update

Featured Lock Resolved Issue
Hello!

After update of joomla or SP Page Builder or System - Helix Ultimate Framework, whatever of those components i lost header menu (all moduls, menu/logo/contact/social) from site

before update.jpg

after update.jpg

Best Regards:

T.G

Attachments (2)

  • before update.jpg
    before update.jpg 205.2 KB
  • after update.jpg
    after update.jpg 192.4 KB

9 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please share your site url and share a screenshot of your template layout.

-Thanks

Tomislav Galić

More than a month ago #Permalink
Hi
https://print-vidic.hr/joomla30/

layout.jpg

Attachments (1)

  • layout.jpg
    layout.jpg 227.7 KB

Toufiq - Staff

More than a month ago #Permalink
Hi
https://print-vidic.hr/joomla30/

[attachment]layout.jpg[/attachment]


Hi, Your menu is now available in the header area. Do you need any help? Thanks

Tomislav Galić

More than a month ago #Permalink
Its System - Helix Ultimate Framework 1.0.1
Pb pro 3.2.4
and joomla 3.8.5

Its right, but if I update joomla, PB or System - Helix Ultimate Framework menu will not be available any more.

Toufiq - Staff

More than a month ago #Permalink
Its System - Helix Ultimate Framework 1.0.1
Pb pro 3.2.4
and joomla 3.8.5

Its right, but if I update joomla, PB or System - Helix Ultimate Framework menu will not be available any more.


Hi there,

Can you create this issue to new server or new folder?

Thanks

Tomislav Galić

More than a month ago #Permalink
Do you think clone installation to new folder and sent you link to investigate?

Toufiq - Staff

More than a month ago #Permalink
Do you think clone installation to new folder and sent you link to investigate?


Hi there, Yes you can do it. Thanks

Tomislav Galić

More than a month ago #Permalink
Hello

Its in PM, take your time ;)

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your pm. I have update Joomla, SP Page Builder, Helix Ultimate. No problem found. Please check & let me know.

-Thanks


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