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Helix Ultimate Megamenu weird behavior

Featured Lock Resolved Bug
As I was turning around a display trouble with Helix3 and nobody able to give me a solution, I install Helix Ultimate template in order to check.

Now, Thanks GOD!!!! at least, the basic Joomla native menu displays well with all respective Categories/sub Categories dropdown

New problem now....
When trying to display the menu by modules through Megamenu Manager, after saving changes, one of the modules ALWAYS display all the categories/sub categories which he's itself related. I already try several display options, the module displayed on the top left of the megamenu manager always display the complete parent menu structure........

At least I can display the native Joomla menu correctly which I was never able to do on Helix3...... Screen Shot 2018-05-09 at 2.16.35 PM.png

Attachments (4)

  • Screen Shot 2018-05-09 at 2.16.35 PM.png
    Screen Shot 2018-05-09 at 2.16.35 PM.png 126 KB
  • Screen Shot 2018-05-09 at 2.13.12 PM.png
    Screen Shot 2018-05-09 at 2.13.12 PM.png 72.4 KB
  • Screen Shot 2018-05-09 at 2.10.55 PM.png
    Screen Shot 2018-05-09 at 2.10.55 PM.png 95.2 KB
  • Screen Shot 2018-05-09 at 2.09.58 PM.png
    Screen Shot 2018-05-09 at 2.09.58 PM.png 66.7 KB

19 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
You have used modules in mega-menu. That's why it's not working. You need to write css for that. Otherwise you can assign menu items separately. Please check my test menu.
https://prnt.sc/jklc38

-Thanks

Sifat - Staff

More than a month ago #Permalink
Hi,
Would you please PM me your admin access?
You'll find that option by clicking on my avatar.

-Thanks

Phil973

More than a month ago #Permalink
Hi, I prefer some guidelines for the moment
Thanks

Sifat - Staff

More than a month ago #Permalink
Hi,
Make sure you are using latest version of PHP and joomla.
Also make sure you are not using helix3 and helix ultimate an same template. You can check that in your plugins.
Search for helix if helix3 and helix ultimate plugins arrive then just disable helix3 plugin.

Then let me know the update.
You can also share your site url here.

-Thanks

Phil973

More than a month ago #Permalink
Hi, thanks for getting back
I'm using PHP 5.6.32 and Joomla 3.8.7
I had Helix3 as previous template (with troubles with menu I was never able to fix) I disable it the instal Ultimate, this solve my Helix 3 menu problem, but other troubles show up then.
I uninstall Helix3 but problem with Ultimate megamenu stays same, nothing changes.

https://dominicanamberfossils.com

Sifat - Staff

More than a month ago #Permalink
But I didn't find any issue there.
Would you please mark the exact location to find that?

Phil973

More than a month ago #Permalink
of course I will not let on a live site a menu with display troubles.
As menu is set now, it displays the menu as "Joomla Native"
The problem is when I want to take advantage of the "Fancy" Megamenu of Ultimate and display the sub menus by modules

Check attached screenshots

Attachments (2)

  • Screen Shot 2018-05-09 at 2.09.58 PM.png
    Screen Shot 2018-05-09 at 2.09.58 PM.png 66.7 KB
  • Screen Shot 2018-05-09 at 2.10.55 PM.png
    Screen Shot 2018-05-09 at 2.10.55 PM.png 95.2 KB

Sifat - Staff

More than a month ago #Permalink
Hi,
This is a weird behaviour. Please update your PHP to latest and please clear the cache.
If that doesn't work then please PM me your admin access i'll check what's wrong.

Sifat - Staff

More than a month ago #Permalink
Hi,
Just checking. Could you solve your issue?

Phil973

More than a month ago #Permalink
Hi, as per your recommendation I upgrade to php 7 and absolutely nothing change.
Check enclosed before / after saving how menu structure behave...

Attachments (2)

  • Screen Shot 2018-05-17 at 9.12.53 PM.png
    Screen Shot 2018-05-17 at 9.12.53 PM.png 42.5 KB
  • Screen Shot 2018-05-17 at 9.13.08 PM.png
    Screen Shot 2018-05-17 at 9.13.08 PM.png 51.7 KB

Sifat - Staff

More than a month ago #Permalink
Would you please PM me your admin access? I'll check what's wrong.

martin

More than a month ago #Permalink
do you have aa solution? i use the "hope-tpl" it dosent the menu structure

greetz martin

Phil973

More than a month ago #Permalink
No solution so far, seems not to be a priority for tech support.
I think this templates & page builder are great tools to start a website from scratch but on a live one i really don't recommend except being a developer (which is absolutely not my case)...

Sifat - Staff

More than a month ago #Permalink
do you have aa solution? i use the "hope-tpl" it dosent the menu structure

greetz martin

Hi,
Sorry for the delay. It was weekend here. I'm checking and will inform you as soon as possible.

-Thanks

Phil973

More than a month ago #Permalink
Hi, double check messages before answering.......
The Hope thing is a message from a gentlemen sharing is experience....
So with the risk of repeats.... I'm using Helix Ultimate & Page Builder, if you just check my site you'll see....

Sifat - Staff

More than a month ago #Permalink
do you have aa solution? i use the "hope-tpl" it dosent the menu structure

greetz martin

HI,
Now i get your issue. Hope isn't a template of Helix_Ultimate. That's why it's not functioning properly. Please use helix3 or a helix_ultimate template for proper functionality.
Here is one helix_ultimate template https://www.joomshaper.com/joomla-templates/fixter
And here is Shaper Hope helix3 template https://www.joomshaper.com/joomla-templates/hope
https://prnt.sc/jkjzdd

-Thanks

Phil973

More than a month ago #Permalink
Well...I finally find a way without changing anything on my menu structure and with no css needed.

Thanks anyway

Sifat - Staff

More than a month ago #Permalink
You are most welcome.


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