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Helix Ultimate: Sub-Menu or the toggle Handle does not appear

Featured Lock Resolved Bug
Dear Team,

I am writing to seek you expert help with the Off-Canvas Menu on Helix Ultimate. Sub-Menu or the toggle Handle does not appear on Off-Canvas Menu. This is a critical element to display the main navigation on Mobile/Tablets.

Site Link: http://mdev.zaha.in
Joomla Version: 3.9.1
PHP Version: 7.1.24

Please help me fix this.

Best Regards,
Syed H

7 Answers

Sifat - Staff

One week ago #Permalink
Hi,
Please check the setting of the menu item and it's working fine now http://prntscr.com/lqjj8j
Menu heading won't show the dropdown

-Best Regards

Sifat - Staff

One week ago #Permalink
Hi,
Thanks for your query. Please make sure you have selected the show all button form the offcanvas module http://prntscr.com/loxob8
I'll come back to you after weekend.

-Best Regards

Syed H

One week ago #Permalink
Dear Sifat,

Thank you for your quick response. I tried that already, however, had no luck. I tried again after you mentioned it and still did not find it working as desired.

Kindly help.

Best Regards,
Syed H

Syed H

One week ago #Permalink
Dear Sifat,

Thank you for your quick response. I tried that already, however, had no luck. I tried again after you mentioned it and still did not find it working as desired.

The site link is now changed. The site can be accessed here: https://momentera.org/

Kindly help.

Best Regards,
Syed H

Sifat - Staff

One week ago #Permalink
Hi,
Would you please PM me your super admin access?
click on my avatar to get that option

-Thanks

Syed H

One week ago #Permalink
Dear Sifat,

Thank you for extending support for this matter. I have sent the details to you.

I am looking forward to gaining super help.

Best Regards,
Syed H


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