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Helix Ultimate Suppressing Joomla Tags

Featured Lock Resolved Issue

[email protected] Helix Ultimate Saturday, 15 December 2018

Hello,

I'm developing a new site using Joomla 3.9.1 on PHP 7.2 - Helix Ultimate w/SP Page Builder Pro.(updated to 3.3.8 today)

After setting up several Joomla tags and linking them to menus, I noticed that they are no longer appearing at the bottom of my articles. They had been before adding further content making changes with Page Builder. In reviewing the pages appearance I noticed tags were no longer displaying.

I made unique tags to make them easier to identify in source code searches, but they fail to render to the page.

I aggressively set them to appear globally/locally/and at menu levels. Still not appearing. Not visible in source code.

I turned of Page Builder integration with Joomla articles - still not visible.

Switch template to Beez3 - TAGS ARE VISIBLE! (even with SP Page Builder turned back on).

All indications show that this is related to Helix Ultimate.

The only custom CSS I am using is to control the overall width of the site;
Template custom CSS
.container { max-width: 1350px; }
body.helix-ultimate .sppb-row-container { max-width: 1350px; }
.sppb-row-container { width: 100%; }
}

I have not made any further modifications. This just began happening without warning...
Any advice on how to further troubleshoot this?

Tags are essential to my sites design.

Thanks in advance.

22 Answers

Paul Frankowski - Staff

More than a month ago #Permalink

Ok, found.
Here is fix, please download, unzip and replace that file:
templates\shaper_helixulimate\html\com_content\article\default.php

Paul Frankowski - Staff

More than a month ago #Permalink

Hi,
Let me check on my demo, and I will let you know.
Perhaps it's an issue of a template.

Paul Frankowski - Staff

More than a month ago #Permalink

I made tests on Helix Ultimate 1.0.5 + J3.9.1
Article integration was enabled, one in Core mode and second in SPPB Mode
and in both cases tags were visible.

Paul Frankowski - Staff

More than a month ago #Permalink

Can you install on test subfolder or subdomain another Joomla, for example with fresh Helix Ultimate quickstart and try again.

dde[email protected]

More than a month ago #Permalink

Hello Paul,

Thanks for your assistance on this.

Yes, I just tested this on my development server and was successfully able to have tags render to a simple Page Builder/Joomla article as you can see in the attached image.

I noticed that this began happening on my live site after the addition of a bunch of CSS animations to a nearly completed area of my new site. However, this began occurring on all pages with tags. Even 100% Joomla based pages & categories.

I've been over my site settings many times and tags are no longer appearing even on pages that are purely Joomla.

I will continue to test today as time permits and let you know if there's any further info I can share.

Do you have any other suggestions for me to try?

Thanks in advance,
Danny

[email protected]

More than a month ago #Permalink

Further, I've just created a 100% Joomla article, populated with several tags, then linked to my my main menu.
Even under these circumstances, no tags render.

However, as soon as I change the template to Prostar, all appears as it should.

This certainly looks template related, but I simply can't determine what's going on here?
No tags render to the source code when Helix is invoked, yet things work fine with standard Joomla templating...

Paul Frankowski - Staff

More than a month ago #Permalink

So why I have them?
I have clean Helix, no extra code.

Paul Frankowski - Staff

More than a month ago #Permalink

I tested on Wayne, Estate and Opus template - also based on Helix Ultimate - tags where there.
---

have you tried on FRESH Joomla installation with Helix, as I asked?

[email protected]

More than a month ago #Permalink

I tested on Wayne, Estate and Opus template - also based on Helix Ultimate - tags where there.
---

have you tried on FRESH Joomla installation with Helix, as I asked?

Yes, as posted above with screenshot.
https://www.joomshaper.com/forums/helix-ultimate-suppressing-joomla-tags#reply-172491

I will remove all custom attributes from Helix and try again.

Again, this had been working well after making any changes to the template.
I described the point where this issue was introduced.

I truly don't believe this is related, as these issues arose well after that point, ...weeks later to be specific.

[email protected]

More than a month ago #Permalink

& To clarify, this reply was done on clean install;
https://www.joomshaper.com/forums/helix-ultimate-suppressing-joomla-tags#reply-172491

This reply is from live problem site;
https://www.joomshaper.com/forums/helix-ultimate-suppressing-joomla-tags#reply-172494

[email protected]

More than a month ago #Permalink

And finally, this is from my live site with all custom code removed from the template.

Still no tags.

Outside of basic template changes, I have only added custom CSS for page width & head tags for .favicon support. Other than this, I have only made basic changes and no modifications to the core.

Paul Frankowski - Staff

More than a month ago #Permalink

Today is too late to ask the developer for help, the time difference (time zone), for them is mightnight now.

But please use PM and send me access, tomorrow I will try to find someone smarter than me.

[email protected]

More than a month ago #Permalink

Thank you, Paul. Most appreciate your continued help on this.

Site details & login info sent via PM.

Thanks!

Paul Frankowski - Staff

More than a month ago #Permalink

send me also real path for /administrator area

[email protected]

More than a month ago #Permalink

send me also real path for /administrator area

This admin path on the domain has not changed from default, I provide both .Htaccess pass and admin credentials in my original PM.
I've since resnet this morning.

Please let me know if you need further details.

Thank you.

[email protected]

More than a month ago #Permalink

Ok, found.
Here is fix, please download, unzip and replace that file:
templates\shaper_helixulimate\html\com_content\article\default.php

MOST EXCELLENT! Thank you, this has solved the issue!

Paul Frankowski - Staff

More than a month ago #Permalink

sorry, that took so long.
It was a template programming issue.

[email protected]

More than a month ago #Permalink

sorry, that took so long.
It was a template programming issue.

I'm still in development of my site, so this posed little to no inconvenience for me.

I truly appreciate your continued support and working to find a solution on this!
Most happy with the results.

[email protected]

More than a month ago #Permalink

& Merry Christmas!

Paul Frankowski - Staff

More than a month ago #Permalink

Happy New Year

Syed H

More than a month ago #Permalink

Ok, found.
Here is fix, please download, unzip and replace that file:
templates\shaper_helixulimate\html\com_content\article\default.php

Thank you for this solution. I used the attached file. It fixes the issue with Helix Ultimate, however, surprisingly, it hides Recent Articles, and Social Icons although they are enabled.

Since it is a very busy site, I had to put the original file back in position.

Can you please look into this issue.

Site in Question: http://hadithcollection.com/

Best Regards,
Syed H

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