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Helix Ultimate Theme Options not saving and Media File Images can't upload

Featured Lock Resolved Bug

I'm unable to hit save on the theme options of the website and I'm unable to upload images onto my website.

My host is Bluehost
Caching - Enabled

I saw that this is a reoccurring issue and I was wondering if that has been resolved yet... Or any tips to resolve...


Attachments (3)

  • image-upload-error.png
    image-upload-error.png 166.9 KB
  • tribal-existance-admin-error.png
    tribal-existance-admin-error.png 575.8 KB
  • tribal-existance-console-errors-themoptions.png
    tribal-existance-console-errors-themoptions.png 396.2 KB

1 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. Your problem happens for the mod_security blocked the Helix ultimate resource loading. So you need to disable the mod_security from your hosting server.


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