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Helix Ultimate Theme Options not saving and Media File Images can't upload

Featured Lock Resolved Bug
Website: https://www.tribalexistance.com/

I'm unable to hit save on the theme options of the website and I'm unable to upload images onto my website.

Details:
My host is Bluehost
PHP7.2.25
Caching - Enabled

I saw that this is a reoccurring issue and I was wondering if that has been resolved yet... Or any tips to resolve...

Thanks!!

Attachments (3)

  • image-upload-error.png
    image-upload-error.png 166.9 KB
  • tribal-existance-admin-error.png
    tribal-existance-admin-error.png 575.8 KB
  • tribal-existance-console-errors-themoptions.png
    tribal-existance-console-errors-themoptions.png 396.2 KB

1 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. Your problem happens for the mod_security blocked the Helix ultimate resource loading. So you need to disable the mod_security from your hosting server.

-Thanks


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