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Helix Ultimate voting error

Featured Lock Resolved Bug
Hi,
I have Ultimate latest version, i tested on localhost,
Voting is not working

After click to vote stars in debugger mozilla, i see error that is in main.js on line 108
Uncaught SyntaxError: JSON.parse: unexpected character at line 1 column 2 of the JSON data
/js/main.js:108

11 Answers

Ofi Khan - Staff

More than a month ago #Permalink
Hello lonut,
Thank you for your question. I could not figure out your issue. In my testing, I can see that it is working fine.

- Best regards

Ionut

More than a month ago #Permalink
Hi
I'm using sp apge builder in article page
http://somup.com/cYi1rGQHCq

Maybe because of this and is ok as normal article?

Thanks

Ionut

More than a month ago #Permalink
Hello lonut,
Thank you for your question. I could not figure out your issue. In my testing, I can see that it is working fine.

- Best regards


Hi
I'm using sp apge builder in article page
http://somup.com/cYi1rGQHCq

Maybe because of this and is ok as normal article?

Thanks

Ofi Khan - Staff

4 weeks ago #Permalink
Apology for the delay. Please change main.js file this line.

success: function (response) {
var data = $.parseJSON(response);
$parent.find('.ratings-count').text(data.message);
$parent.find('.fa-spinner').hide();

to this

success: function (response) {
var data = response;
$parent.find('.ratings-count').text(data.message);
$parent.find('.fa-spinner').hide();


- Best regards

Ionut

4 weeks ago #Permalink
Apology for the delay. Please change main.js file this line.

success: function (response) {
var data = $.parseJSON(response);
$parent.find('.ratings-count').text(data.message);
$parent.find('.fa-spinner').hide();

to this

success: function (response) {
var data = response;
$parent.find('.ratings-count').text(data.message);
$parent.find('.fa-spinner').hide();


- Best regards



Hi,
Thank you, still not working

http://somup.com/cYiIFBQ827

Ionut

3 weeks ago #Permalink
@ofikhan

Please don't forget me, when have solution, please let me know.

Thank you

Ofi Khan - Staff

3 weeks ago #Permalink
@ofikhan

Please don't forget me, when have solution, please let me know.

Thank you


Yes, I am not forgetting you. I will try my best to fix it. Please share your administrator access via PM. Click on my avatar and send message to PM.

- Best regards

Ionut

3 weeks ago #Permalink
@ofikhan

Please don't forget me, when have solution, please let me know.

Thank you


Yes, I am not forgetting you. I will try my best to fix it. Please share your administrator access via PM. Click on my avatar and send message to PM.

- Best regards



Hi,
Thanks
I'm on localhost now, but is the same with default helix whe using page builder in article

Thanks

Ionut

2 weeks ago #Permalink
Hi
@ofikhan
Still not fix?

Thanks

Ofi Khan - Staff

2 weeks ago #Permalink
Apology for the delay. Please take a backup with Akeeba Backup in zip format and send the zip in my PM. Click on my avatar and send message to PM. I will then be able to check.

- Best regards

Ionut

2 weeks ago #Permalink
Apology for the delay. Please take a backup with Akeeba Backup in zip format and send the zip in my PM. Click on my avatar and send message to PM. I will then be able to check.

- Best regards


Thank you

I'm sorry but i can't send entire website, i have many personal stuff there.

Did you tried with default joomla, helix and in article to add page builder integration?

Thanks


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