25% Summer discount on all JoomShaper products! Redeem Now!

Support Forums

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

HELP! Backend not working!

Featured Lock Resolved Issue
Hi all, i hope everyone is doing better than me?
I have some major issues with my website backend, after doing a major update on my site, i took a huge chance and hoped everything would be fine, but thats not the case!
My backend extensions / modules seems to disable themselves after i enable them, this includes my cart and now my clients cant checkout at all. "Dilruba from Joomshaper suggested i post here, even though i did explain this is Mijoshop 4.0.1, Joomla, Megadeal ii combination.
The developer i have been using is not sure what the problems are, we have posted everywhere but no one wants to help. Its costing me a lot of money now, as i have gone from 5 to 15 sales per day, to zero sales, or 1 per week. PLEASE HELP ME ANYONE!
You can try checkout here http://www.spyshopsa.co.za and let me know, i will create backend login details and happy to pay for your time PLEASE!

4 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please share a screencast video that has been occurred in your backend.

Note: Before update template or extension please keep a backup & you shouldn't update Virtumart update separately. The template has override extension of the Virtuemart.

-Thanks

Shane

More than a month ago #Permalink
Hi there Toufiq, thank you for the reply.

Is there a way i can send you login details to my backend to take a look for yourself?
Issue with extensions / modules.
Issue with extension / payments.
Issue with guest checkout / DATA_REGION error.
Product and category description blank.
Product images not loading after uploading.
No email notifications of new orders, new registrations

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please send me a pm of your credential.

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there, Does solve your problem? I am waiting for your feedback. Thanks


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Limited Support

Due to holidays, general forum support will be delayed or unavailable from August 20, 2018 to August 24, 2018.

Regular operations will be resumed on August 27, 2018.

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 119
Sifat

Sifat

Total Accepted Answers: 82
Toufiq

Toufiq

Total Accepted Answers: 55
Rifat Wahid Alif

Rifat Wahid Alif

Total Accepted Answers: 5
Pavel

Pavel

Total Accepted Answers: 3

100+

Templates

200,000+

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us