Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Help with menu on mobile devices

Featured Lock Resolved Task
Hello
i am using Helix ultimate

and i cannot make my menu to work on mobile devices.

could you please help me?

my website is http://www.immp.com.mx

Thank you

10 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hola,
but your (mobile) menu is from JUX MegaMenuCss3 - not from Helix Ultimate.
Ask them not us.

mm.png

Attachments (1)

  • mm.png
    mm.png 30.2 KB

yoquiltrucci

More than a month ago #Permalink
i had to use that one because i cannot make it to work on my website

Paul Frankowski - Staff

More than a month ago #Permalink
Ok, but now your mobile is not from us, so ask JUX developer.

yoquiltrucci

More than a month ago #Permalink
Hello
i contacted JUX about this, and this is what they said:

"The reason is that your templates call my javascript modules twice on 1 page
You can turn off offconvas or contact where you buy the templates, they will turn it off for you"

Could you please help me?

Paul Frankowski - Staff

More than a month ago #Permalink
Sorry but code customization is beyond support. So I cannot edit your template code.
As I know 99% of our users use just built-in Mobile Menu.
Besides you have SPPB Pro subscription only.

yoquiltrucci

More than a month ago #Permalink
Hello Paul

two questions

1. can i have menu customization like the one my customer uses but using buil-in Mobile Menu?
2. wich susbscription should i have in order to get more help? I have Developer License of SPPB Pro and there it says i could have support

Paul Frankowski - Staff

More than a month ago #Permalink
I can make working only default Helix Mobile Menu, not from JUX
Customizations => Find freelancer developer

yoquiltrucci

More than a month ago #Permalink
Hello Again Paul
i understood that you can help me to modify my Helix menu?
i can easily delete Jux from my Joomla,

My question was if i can have a menu design (colors and line heights and shadows) like the one i have right now, using only Helix built-in menu?

Thank you for your reply

Paul Frankowski - Staff

More than a month ago #Permalink
Sorry, but color customization is not on my side.
But in Helix Ultimate manual you will find tips on how to change colors in the menu etc.
Your menu color is scheme is easy, it will not be a problem.
--
some tips I can give for sure.

yoquiltrucci

More than a month ago #Permalink
ok, great, i will read the ultimate manual and contact you back again when i have more questions.
Thank you Paul


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 146
Sifat

Sifat

Total Accepted Answers: 89
Toufiq

Toufiq

Total Accepted Answers: 49
Kamruzzaman Alam

Kamruzzaman Alam

Total Accepted Answers: 2
RV

RAFFAELE VIOLA

Total Accepted Answers: 1

116

Templates

298912

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us